We performed a comparison between Blue Prism, Pega Robotic Process Automation, and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The tool is very technically sound."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"Blue Prism takes good security measures and is user friendly."
"The new features that have come out have been great."
"I find Blue Prism's debugging functionality to be quite useful."
"The multi-bot architecture is very flexible."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"It is a very stable tool that allows very complex automations."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"User-friendly, easy to understand and has many features including the ability to track."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"It is really flexible in what it can do."
"I am impressed with the tool's recording feature."
"The tech support is highly available and there is plenty of online training available."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"We're just starting to use UiPath now, but the automation process which reduces human intervention is the one we like most."
"It is easy to implement and use to provide training to people."
"It is easy to use as drag-and-drop features are present."
"If we have one place where we can see the end-to-end journey of our automations, then I do not need to manage multiple licenses. I do not need to spend money and expertise hiring multiple people and training them on multiple platforms. Also, when upgrading the systems, if I have a one place where I can manage all my automations at the same time, including UI and background automations, then we can build low-code apps using UiPath Apps. Therefore, I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them."
"The ability to connect various systems that do not have any kind of API between and the areas where we need to mimic what a human does to a system in terms of input and output is valuable."
"I do all my developing in Studio. I develop and publish into the orchestrator cloud, and then I try and run everything unattended. So, Studio is a very valuable feature for me."
"UiPath has the simplest low-code user interface that I've seen in my professional life."
"I have no issues with stability. UiPath improves how our infrastructure works and how stable everything is."
"The UI is more complicated than other tools."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"It lacks integration with proper AI, and it is a very complex tool to use in general."
"The solution is not user-friendly. It has a very high learning curve."
"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism."
"I don't like that it is so limited, anything that you do feels limited in your capabilities."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"They cannot do assisted automation. That is a drawback because that technology is very old now."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"The way integration classes are created could be improved."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I would like to improve the tool's integration features and stability."
"Pega Robotic Process Automation scalability is too low."
"The development experience needs to be improved."
"We experienced some performance issues because our libraries are growing and we experience crashes from time to time."
"UiPath updates its software every year. The problem is the support for the old code. For example, right now I'm using the 2021 10.3 version. If I have developed a code three years back and I want to update the packages, it won't work as expected."
"UiPath's processing speed is a little slow. That's its only drawback compared to other tools."
"There is currently room for improvement in the area of ease-of-use."
"Task management is complex and difficult for new users. They should simplify the interface for new users. There are lots of flow charts and automation things in task management, so I would suggest streamlining it."
"The operations need to be improved."
"When it comes to document processing, they could work on more accurately identifying objects from PDF files."
"Active Roles works with policies and access templates, as well as workflows, which are really powerful. While it comes with a lot of example policies and access templates, there are zero built-in workflows."
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