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BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of BlackBerry Enterprise Mobility Suite is 0.8%, up from 0.8% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.1%, down from 2.6% compared to the previous year. The mindshare of Microsoft Intune is 32.7%, down from 37.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune32.7%
Cisco Meraki Systems Manager (MDM+EMM)2.1%
BlackBerry Enterprise Mobility Suite0.8%
Other64.4%
Enterprise Mobility Management (EMM)
 

Featured Reviews

reviewer1310304 - PeerSpot reviewer
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"The containerization of the workspace is what we have found to be the most valuable."
"It has a good ease of use, and its intuitive."
"The web portal provides status reporting and ease of configuration."
"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."
"The solution is easy to use and support."
"The UI is easy to learn."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The product provides a universal dashboard."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."
"I like that we can implement conditional access."
"Everything has worked better since we started using Intune."
"The solution is easy to use and it has good performance."
"The management control feature is the most valuable."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Conditional access helps me control uncontrolled access."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
 

Cons

"The interface could be improved."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"The initial installation could be simplified."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"The pain points for us would be the activation."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"Meraki is limiting our connections."
"The price could be better."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"The maintenance is average."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"The price of the solution could be reduced."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"Technical support is not that great."
"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"The granular support for other device types in Microsoft Intune could be improved."
"Microsoft Intune is currently overpriced."
 

Pricing and Cost Advice

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."
"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
"Cisco Meraki Systems Manager is an expensive solution."
"Meraki MDM is the cheapest solution we have used."
"The price is high for the market."
"It's extremely competitive and very good for a product in this sphere."
"My clients find it a bit expensive compared to other systems."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"This product is reasonably priced."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The licensing is on a yearly basis."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
9%
Government
9%
Energy/Utilities Company
8%
Computer Software Company
17%
Manufacturing Company
11%
Construction Company
6%
Financial Services Firm
5%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise45
Large Enterprise150
 

Questions from the Community

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
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Also Known As

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
Meraki MDM
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft, Omnissa, JAMF and others in Enterprise Mobility Management (EMM). Updated: August 2025.
865,985 professionals have used our research since 2012.