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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Microsoft Security Suite (15th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.1%
BlackBerry Cylance Cybersecurity1.1%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is pretty easy to scale."
"CylancePROTECT is a fairly decent antivirus."
"Endpoints are protected in real-time without the need of a centralized server."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The solution is easy to deploy."
"One of the best features of the solution is that it's easy to deploy."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."
"I haven't had any problems with the tool's stability."
"I rate Microsoft Defender for Business a 10 out of 10."
"Microsoft Defender for Business offers the best pricing option in the market and is very cost-effective."
"The solution includes attack-savvy service and risk protection, part of data center management, and offers an effective single-dashboard view with Microsoft 365."
"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."
"I would recommend Microsoft Defender for Business to others, rating it as ten out of ten."
"I recommend Microsoft Defender for Business to startup organizations looking for a plug-and-play solution."
 

Cons

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It is hard to manage."
"The solution should implement AI in the product."
"The solution needs better dashboards that are easier to use."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The price for this EPP platform is expensive and could be improved."
"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."
"We faced some issues while running some applications on Mac."
"Microsoft should provide batch management solutions with the application, integrating pass management with roles."
"We face a licensing issue with Windows 11 Enterprise not reflecting in our portal, which affects activation. Microsoft's support did not resolve this issue, even after sharing remote desktop and screen details."
"I have an open case for close to two months with no responses or updates, except for an email response, and I've made four or five phone calls regarding the Microsoft Interconnect for AD and cloud tenant."
"Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments."
"The biggest one is that Defender needs to be more proactive to the emerging threats. There can be tighter integration with email, especially how it integrates with our email system, which is the Microsoft Outlook suite. There should be the ability to react a lot quicker to emerging threats because sometimes, it takes a few days before some of these new threats are fully identified, and we need that to be a few hours."
"The solution's AI is notorious for false positives, and the time you have to spend training it is ridiculous."
 

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The tool is not that expensive."
"It is expensive, but not unreasonable."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The license price for this solution could be better. It's on the expensive side."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"Defender for Business is included by default with an Office 365 premium subscription."
"The tool's cost has been a little high, but I do not think it was terrible."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Comms Service Provider
6%
Computer Software Company
19%
Comms Service Provider
8%
Government
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
Microsoft Defender for Business could be improved by making the advanced threat hunting available to all plans, as currently, it is only available to one of their plans which is not encouraging. It...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.