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BiZZdesign HoriZZon vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (6th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (24th), Process Mining (9th)
 

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 2.6%, up from 2.0% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
BiZZdesign HoriZZon2.6%
iGrafx Process360 Live Platform1.6%
Other95.8%
Business Process Design
 

Featured Reviews

Venkat Raju Mallipudi - PeerSpot reviewer
Easy to implement, and it's reliable but restrictions in integration capabilities
Integration definitely needs improvement. There are some restrictions. We've seen that it doesn't integrate with everything we might expect. Out of ten products we want to integrate, maybe five or six integrate easily. The other four might face challenges due to lower investment in the products or compatibility issues. It's definitely not easy to achieve seamless integration for any product. We can only test to a certain extent, and issues could arise from either BiZZdesign HoriZZon or the other product. Another point is the cost of licenses. If they were a bit lower, it would be easier for businesses to acquire more licenses... something like an enterprise or bulk license model. Maybe different pricing tiers based on the number of licenses, like significant discounts for orders over one hundred. This could help clients adopt the product.
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the application, portfolio, data, architectures, and modeling things."
"The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
"The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately."
"This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool."
"It is very easy to use. I can just click on an application component and find out if we are using this particular component. This provides us flexibility."
"The enterprise studio where the modelling happens is valuable."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign."
"The solution is very stable."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
 

Cons

"We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
"There is room for improvement in making it more seamless between the modeling and the analysis pieces. Sometimes you have to do some work in the backend to ensure that the HoriZZon portal really gets all of the information the way you want it. They are working on the seamlessness between what they call Enterprise Studio and HoriZZon."
"The automatic data collection and interface need improvement."
"It lacks capabilities with regard to infrastructure modeling."
"Integration definitely needs improvement. There are some restrictions. We've seen that it doesn't integrate with everything we might expect."
"There's room for improvement. When I finished using it over a year ago, I discussed implementing C4 notation with BiZZdesign HoriZZon.They've likely done this now, but I haven't seen it. Setting up interactive views for stakeholders to score services was a bit difficult."
"There could be simpler modelling."
"Scalability is a bit of a problem for BiZZdesign. There is always a possibility it will failover."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It can be more user-friendly."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
 

Pricing and Cost Advice

"The price is reasonable."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
11%
Manufacturing Company
10%
Energy/Utilities Company
6%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
There is room for improvement in BiZZdesign HoriZZon. It's quite robust and has good online forums where people discuss it, though maybe the interface can improve, but I don't want to criticize it ...
What is your primary use case for BiZZdesign HoriZZon?
The typical use case with BiZZdesign HoriZZon is basically for enterprise architecture and also for business process modeling.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Multinational Bank
Find out what your peers are saying about BiZZdesign HoriZZon vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.