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BiZZdesign HoriZZon vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
4th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
Enterprise Architecture Management (4th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (17th)
 

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 3.0%, up from 2.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
BiZZdesign HoriZZon3.0%
iGrafx Process360 Live Platform2.8%
Other94.2%
Business Process Design
 

Featured Reviews

reviewer2022765 - PeerSpot reviewer
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company with 10,001+ employees
Targeted stakeholder views have improved decision making and reduced architecture costs
BiZZdesign HoriZZon offers various valuable features. The best ones, besides those I have mentioned, include the AI space with the Diagram Describer and the Explorer functionality. I understand that BiZZdesign HoriZZon is also working on the Diagram Importer, which complements the Diagram Describer feature, providing full import and export functionality. Together with the contributor role and targeted stakeholder management, these features are essential. BiZZdesign HoriZZon introduced the Dynamic Solution Intent, enhancing the solution architecture by engaging diverse stakeholders with architectural artifacts. It supports the development of holistic solutions using reusable repository components. The deployment is hybrid cloud-based, specifically using Amazon Web Services as the cloud provider. I have also seen the implementation of return on investment features that contribute significantly to the organization’s overall effectiveness.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"t's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools."
"The positive impact that BiZZdesign HoriZZon has created for my organization is putting all the architecture details in one place and also providing the view according to the user type."
"This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool."
"Overall, the solution is invaluable to our organization."
"The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"BiZZdesign HoriZZon stands out from other solutions on the market due to its uniqueness in conformance with the standard."
"The initial setup of this solution was very straightforward."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Simulation is most valuable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It has simplified compliance with regulations and company standards."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Provides a valuable BPMN feature."
 

Cons

"Since the accuracy is less, there is not much reliability, which means we need to cross-verify multiple times to ensure the data."
"While it is not the fastest in terms of performance, it is workable and requires reasonable patience."
"I do not recommend using BiZZdesign."
"It should be more open to integrating with other existing tools. Although there has been progress in the past."
"The repository of duplicate objects is bad."
"The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon."
"BiZZdesign should really work on its documentation and user acceleration to enhance the experience."
"There's room for improvement. When I finished using it over a year ago, I discussed implementing C4 notation with BiZZdesign HoriZZon.They've likely done this now, but I haven't seen it. Setting up interactive views for stakeholders to score services was a bit difficult."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"I would love to see a template and shapes for customer journey mapping."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"Visio is more user-friendly."
"They can reduce the cost of the product and make it easily accessible for consultants."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
 

Pricing and Cost Advice

"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"The price is reasonable."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Government
9%
Energy/Utilities Company
7%
Financial Services Firm
14%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with BiZZdesign HoriZZon?
BiZZdesign HoriZZon could improve with features such as whiteboarding or canvasing, currently being developed on the Unify platform. Adding these features to BiZZdesign HoriZZon would simplify coll...
What is your primary use case for BiZZdesign HoriZZon?
My main use case for BiZZdesign HoriZZon is as a read-only content platform primarily for everyone. BiZZdesign HoriZZon was introduced to us as a read-only platform, and we have added value by targ...
What advice do you have for others considering BiZZdesign HoriZZon?
While we covered most topics, I wish I had prepared more metric data. My advice for others considering BiZZdesign HoriZZon is, if you are already a customer, explore all features BiZZdesign HoriZZo...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Multinational Bank
Find out what your peers are saying about BiZZdesign HoriZZon vs. iGrafx Process360 Live Platform and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.