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Bitrix24 vs Mindjet MindManager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (16th), Project Management Software (12th), Enterprise Social Software (9th)
Mindjet MindManager
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mind Mapping Software (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 2.0%, up 1.9% compared to last year.
Mindjet MindManager, on the other hand, focuses on Mind Mapping Software, holds 9.9% mindshare, up 7.4% since last year.
CRM
Mind Mapping Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
MS
An Easy to use tool for brainstorming and planning, compatible with Microsoft Project
This solution works well enough. One can always dream up certain things that may or may not be worth implementing in a piece of software because some other people might have some other better priorities that make more sense. But I would say for what I need it to do, I'm okay. My advice to others is to get it, and use it! It's very good and useful. I am pretty sure that the functionality it has today has more modern methodologies than what I use, but for me, it has been very useful and I have kept using it all of this time. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It is easy to use and very stable."
"The data interpretation feature in Bitrix24 is good."
"Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"It's a very easy-to-use product."
"The technical support was intuitive and had good documentation."
"The most valuable feature is being able to export to Microsoft Project."
 

Cons

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"I would like to see improvements with Bitrix24's marketing automation."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The stability could be improved."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution's open channel and contact center could be improved."
"Since I have been using such an old version, most of the improvements have already been made, but I would suggest moving forward with the times and creating a cloud-based solution for universal access."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"The solution's pricing is quite average and not expensive."
"The product's pricing is okay for me. It is not expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"We were using the free version which was really limited in terms of functionality."
"Licenses are cheap compared to other solutions."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The pricing for this program is reasonable."
"The price was very good in the beginning, then the price increased from USD $99.00 to USD $249.00, then I stopped upgrading because what I needed was already there."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
10%
Retailer
9%
Construction Company
7%
Government
20%
Manufacturing Company
15%
Computer Software Company
8%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
Ask a question
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Comparisons

 

Also Known As

No data available
Mindjet
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Education Development Center Inc., Ekso Bionics, SensorLink, Dow Chemical Company, Consolidated Edison Company, Genencor
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