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Bitrix24 vs Mindjet MindManager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (20th), Project Management Software (16th), Enterprise Social Software (13th)
Mindjet MindManager
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mind Mapping Software (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 1.3%, down 1.9% compared to last year.
Mindjet MindManager, on the other hand, focuses on Mind Mapping Software, holds 9.7% mindshare, up 7.8% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
Bitrix241.3%
Microsoft Dynamics CRM4.4%
SAP CRM3.9%
Other90.4%
CRM
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Mindjet MindManager9.7%
Visio29.6%
Lucidchart24.8%
Other35.900000000000006%
Mind Mapping Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
MS
An Easy to use tool for brainstorming and planning, compatible with Microsoft Project
This solution works well enough. One can always dream up certain things that may or may not be worth implementing in a piece of software because some other people might have some other better priorities that make more sense. But I would say for what I need it to do, I'm okay. My advice to others is to get it, and use it! It's very good and useful. I am pretty sure that the functionality it has today has more modern methodologies than what I use, but for me, it has been very useful and I have kept using it all of this time. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I am impressed with the solution's ability to customize workflows."
"The product is user-friendly."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The technical support was intuitive and had good documentation."
"The data interpretation feature in Bitrix24 is good."
"Offers, a free version."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The most valuable feature is being able to export to Microsoft Project."
 

Cons

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"I would like to see improvements with Bitrix24's marketing automation."
"The solution's open channel and contact center could be improved."
"It would be great if colleagues could get alerts via email when they are assigned something."
"We didn't have the ability to customize the solution."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"Since I have been using such an old version, most of the improvements have already been made, but I would suggest moving forward with the times and creating a cloud-based solution for universal access."
 

Pricing and Cost Advice

"We were using the free version which was really limited in terms of functionality."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"Licenses are cheap compared to other solutions."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The product's pricing is okay for me. It is not expensive."
"The price was very good in the beginning, then the price increased from USD $99.00 to USD $249.00, then I stopped upgrading because what I needed was already there."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Retailer
9%
Construction Company
6%
Government
19%
Manufacturing Company
18%
Financial Services Firm
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
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Comparisons

 

Also Known As

No data available
Mindjet
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Education Development Center Inc., Ekso Bionics, SensorLink, Dow Chemical Company, Consolidated Edison Company, Genencor
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869,089 professionals have used our research since 2012.