"The most valuable features of this solution are the Web Filtering and the APT."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"The initial setup is very easy and takes only a few minutes."
"The solution is extremely stable. It has excellent performance."
"I like the original functionality, which allows for providing secure DNS services."
"The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."
"We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that."
"The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks"
"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."
"The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much."
"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"The most valuable feature is the seamless integration across different clouds."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"If your business requirements are relatively simple, it can get the job done."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"The solution does not affect a user's workflow."
"This solution does not give us full, 360-degree protection."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"If the security issues are taken care of it would be better."
"User interface could be a little smoother and more intuitive."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"The pricing could always be a little bit better."
"There are cheaper solutions in the market"
"Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."
"Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help."
"Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements."
"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge."
"In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand."
"The integration with macOS operating systems needs to be better."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"The interface needs to be more user-friendly."
"Sometimes the support is actually lacking."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
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Bitglass is ranked 5th in Cloud Access Security Brokers (CASB) with 6 reviews while Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 12 reviews. Bitglass is rated 8.6, while Microsoft Defender for Cloud Apps is rated 8.2. The top reviewer of Bitglass writes "Enabled us to go to the cloud while accounting for HIPAA and PCI compliance". On the other hand, the top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". Bitglass is most compared with Netskope CASB, Zscaler Internet Access, McAfee MVISION Cloud, iboss and Prisma SaaS by Palo Alto Networks, whereas Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks, Qualys VM and Fortinet FortiCASB. See our Bitglass vs. Microsoft Defender for Cloud Apps report.
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