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Bitdefender GravityZone Extended Detection and Response (XDR) vs VMware Carbon Black Cloud comparison

Bitdefender and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #44 with an average rating of 8.3, while VMware is ranked #43 with an average rating of 8.0. Bitdefender holds a 0.3% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 83% of Bitdefender users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
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  • 286 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black and Bitdefender GravityZone XDR are leading cybersecurity solutions. Bitdefender shows a slight edge due to advanced analytics, customer service, and competitive pricing.

Features: VMware Carbon Black users value its threat detection, response capabilities, and real-time monitoring. Bitdefender GravityZone XDR is noted for comprehensive endpoint protection, advanced analytics, and robust security features.

Room for Improvement: VMware Carbon Black needs improved reporting, better integration capabilities, and enhanced user interface. Bitdefender could benefit from improved threat intelligence updates, smoother performance during peak times, and better resource usage management.

Ease of Deployment and Customer Service: VMware Carbon Black is recognized for its straightforward deployment but receives mixed customer service reviews. Bitdefender GravityZone XDR is noted for seamless deployment and positive customer service experiences.

Pricing and ROI: VMware Carbon Black has reasonable setup costs but mixed ROI perceptions. Bitdefender GravityZone XDR offers competitive pricing and is often viewed as providing worthwhile ROI for its extensive features.

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To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud Report (Updated: April 2025).
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (31st)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.3%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
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Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites."
"Bitdefender GravityZone Ultra Plus is highly stable."
"The quarantine computer functionality is very good for me."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The product is easy to use."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"The threat detection rates are exceptionally good, better than most of the competition."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts.​"
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"They're highly stable in comparison with other solutions I have."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
More VMware Carbon Black Cloud pros
 

Cons

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"Adding a feature like Data Loss Prevention would be beneficial."
"The solution must improve its management features."
"The mobile version needs improvement."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"It's not simple."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Training and education for both partner and customer, including product marketing need to be improved."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The cloud console has a lot of bugs and issues in the analysis part."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The solution can only handle about 500 bans or blocks."
More VMware Carbon Black Cloud cons
 

Pricing and Cost Advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"It's a very good price for MSP. It's cheaper than Symantec."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"You need to pay for the licensing of the product. The pricing is costly."
"Pricing for this solution could be made lower."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
7%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
See all answers
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
If buying for many users, it offers good financial value, but for fewer users, it is quite expensive. I would rate the current pricing seven out of ten.
See all answers
What needs improvement with Bitdefender GravityZone Ultra Plus?
I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time. Also, I need the capability to...
See all answers
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
See all answers
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
See all answers
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
 

Comparisons

CrowdStrike Falcon vs Bitdefender GravityZone Extended Detection and Response (XDR) Logo
CrowdStrike Falcon vs Bitdefender GravityZone Extended Detection and Response (XDR)
Compared 69% of the time
SentinelOne Singularity Complete vs Bitdefender GravityZone Extended Detection and Response (XDR) Logo
SentinelOne Singularity Complete vs Bitdefender GravityZone Extended Detection and Response (XDR)
Compared 16% of the time
Microsoft Defender XDR vs Bitdefender GravityZone Extended Detection and Response (XDR) Logo
Microsoft Defender XDR vs Bitdefender GravityZone Extended Detection and Response (XDR)
Compared 15% of the time
More Bitdefender GravityZone Extended Detection and Response (XDR) Competitors
Splunk SOAR vs VMware Carbon Black Cloud Logo
Splunk SOAR vs VMware Carbon Black Cloud
Compared 31% of the time
Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 28% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 22% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 20% of the time
More VMware Carbon Black Cloud Competitors
 

Product Reports

Buyer's Guide
Extended Detection and Response (XDR)
May 2025
Bitdefender GravityZone Extended Detection and Response (XDR) reportDownload Bitdefender GravityZone Extended Detection and Response (XDR) product report
Buyer's Guide
VMware Carbon Black Cloud
April 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
 

Also Known As

GravityZone Ultra Plus
Carbon Black CB Response
 

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.
Bitdefender
Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware
 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
ALLETE belk
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud
April 2025
Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud
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