Bitdefender GravityZone Extended Detection and Response (XDR) vs VMware Carbon Black Cloud comparison

Bitdefender and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #38 with an average rating of 8.3, while VMware is ranked #47 with an average rating of 7.7. Bitdefender holds a 0.3% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 83% of Bitdefender users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Bitdefender GravityZone Ext...

Read 8 Bitdefender GravityZone Extended Detection and Response (XDR) reviews

731 Views
541 Comparison Views

83% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

619 Views
371 Comparison Views

93% willing to recommend

Bitdefender GravityZone Ext...

VMware Carbon Black Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black and Bitdefender GravityZone XDR are leading cybersecurity solutions. Bitdefender shows a slight edge due to advanced analytics, customer service, and competitive pricing.

Features: VMware Carbon Black users value its threat detection, response capabilities, and real-time monitoring. Bitdefender GravityZone XDR is noted for comprehensive endpoint protection, advanced analytics, and robust security features.

Room for Improvement: VMware Carbon Black needs improved reporting, better integration capabilities, and enhanced user interface. Bitdefender could benefit from improved threat intelligence updates, smoother performance during peak times, and better resource usage management.

Ease of Deployment and Customer Service: VMware Carbon Black is recognized for its straightforward deployment but receives mixed customer service reviews. Bitdefender GravityZone XDR is noted for seamless deployment and positive customer service experiences.

Pricing and ROI: VMware Carbon Black has reasonable setup costs but mixed ROI perceptions. Bitdefender GravityZone XDR offers competitive pricing and is often viewed as providing worthwhile ROI for its extensive features.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud Report (Updated: July 2025).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ext...

Ranking in Endpoint Detection and Response (EDR)

38th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Detection and Response (NDR) (18th), Extended Detection and Response (XDR) (29th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

47th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (9th)

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.3%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Exceptional threat detection and effortless installation impress users

The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.

Read full review

Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

"Bitdefender GravityZone Ultra Plus is highly stable."

"The quarantine computer functionality is very good for me."

"The threat detection rates are exceptionally good, better than most of the competition."

"It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites."

"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."

"The solution has best-in-breed technology and scores very highly on efficacy rates."

"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."

More Bitdefender GravityZone Extended Detection and Response (XDR) pros

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

More VMware Carbon Black Cloud pros

Cons

"The mobile version needs improvement."

"Adding a feature like Data Loss Prevention would be beneficial."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"Detection and response is a disadvantage that could be improved."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"The solution must improve its management features."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"Additionally, it is complex to use, and the pricing should be improved."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."

"Training and education for both partner and customer, including product marketing need to be improved."

"The solution's support could be improved."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"It's a very good price for MSP. It's cheaper than Symantec."

"The solution is very inexpensive so there is great cost savings to using it."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"You need to pay for the licensing of the product. The pricing is costly."

"Pricing for this solution could be made lower."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"VMware Carbon Black Cloud is an expensive solution."

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

13%

Manufacturing Company

Educational Organization

Healthcare Company

10%

Real Estate/Law Firm

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?

The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.

See all answers

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

It's a good price for the solution and for the customer.

See all answers

What needs improvement with Bitdefender GravityZone Ultra Plus?

Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

CrowdStrike Falcon vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 26% of the time

Darktrace vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 22% of the time

SentinelOne Singularity Complete vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 20% of the time

Vectra AI vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 16% of the time

Wazuh vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 16% of the time

More Bitdefender GravityZone Extended Detection and Response (XDR) Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 36% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 28% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 18% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 18% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

August 2025

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

VMware Carbon Black Cloud

July 2025

Download VMware Carbon Black Cloud product report

Also Known As

GravityZone Ultra Plus

Carbon Black CB Response

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

ALLETE belk

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

July 2025

Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud report.

See our list of best Endpoint Detection and Response (EDR) vendors.

We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.