Bitdefender GravityZone Extended Detection and Response (XDR) vs VMware Carbon Black Cloud comparison

Bitdefender and Broadcom are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #38 with an average rating of 8.3, while Broadcom is ranked #53 with an average rating of 6.0. Bitdefender holds a 0.5% mindshare in EDR, compared to Broadcom’s 0.4% mindshare. Additionally, 85% of Bitdefender users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

Bitdefender GravityZone Ext...

Read 8 Bitdefender GravityZone Extended Detection and Response (XDR) reviews

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762 Comparison Views

85% willing to recommend

VMware Carbon Black Cloud

Read 19 VMware Carbon Black Cloud reviews

975 Views
575 Comparison Views

93% willing to recommend

Bitdefender GravityZone Ext...

VMware Carbon Black Cloud

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black and Bitdefender GravityZone XDR are leading cybersecurity solutions. Bitdefender shows a slight edge due to advanced analytics, customer service, and competitive pricing.

Features: VMware Carbon Black users value its threat detection, response capabilities, and real-time monitoring. Bitdefender GravityZone XDR is noted for comprehensive endpoint protection, advanced analytics, and robust security features.

Room for Improvement: VMware Carbon Black needs improved reporting, better integration capabilities, and enhanced user interface. Bitdefender could benefit from improved threat intelligence updates, smoother performance during peak times, and better resource usage management.

Ease of Deployment and Customer Service: VMware Carbon Black is recognized for its straightforward deployment but receives mixed customer service reviews. Bitdefender GravityZone XDR is noted for seamless deployment and positive customer service experiences.

Pricing and ROI: VMware Carbon Black has reasonable setup costs but mixed ROI perceptions. Bitdefender GravityZone XDR offers competitive pricing and is often viewed as providing worthwhile ROI for its extensive features.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud Report (Updated: December 2025).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ext...

Ranking in Endpoint Detection and Response (EDR)

38th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Detection and Response (NDR) (18th), Extended Detection and Response (XDR) (29th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

53rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Security Incident Response (9th)

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.5%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Bitdefender GravityZone Extended Detection and Response (XDR)	0.5%
VMware Carbon Black Cloud	0.4%
Other	99.1%

Endpoint Detection and Response (EDR)

Featured Reviews

reviewer2165952

Company Advisor

Automated protection has reduced our management time and keeps all client environments consistently secure

Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.

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reviewer2771742

Sec consultant at a tech services company with 5,001-10,000 employees

Has supported consistent deployment across departments but needs better OS compatibility and detection performance

I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

"The threat detection rates are exceptionally good, better than most of the competition."

"The solution has best-in-breed technology and scores very highly on efficacy rates."

"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."

"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."

"The product is easy to use."

"Bitdefender GravityZone Ultra Plus is highly stable."

"The quarantine computer functionality is very good for me."

More Bitdefender GravityZone Extended Detection and Response (XDR) pros

"The most valuable features are the threat-hunting and the batch console."

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

"The market information they gather from the community is really good. Their configuration capabilities are good."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that."

More VMware Carbon Black Cloud pros

Cons

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"The solution must improve its management features."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"Detection and response is a disadvantage that could be improved."

"Adding a feature like Data Loss Prevention would be beneficial."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"The solution can only handle about 500 bans or blocks."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"

"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."

"I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version, so we couldn't actually update since it's a security tool, and it does not allow us to update."

"Additionally, it is complex to use, and the pricing should be improved."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"The solution is very inexpensive so there is great cost savings to using it."

"Pricing for this solution could be made lower."

"VMware Carbon Black Cloud is an expensive solution."

"You need to pay for the licensing of the product. The pricing is costly."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

14%

Educational Organization

University

Financial Services Firm

11%

Real Estate/Law Firm

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

It's a good price for the solution and for the customer.

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What needs improvement with Bitdefender GravityZone Ultra Plus?

Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...

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What is your primary use case for Bitdefender GravityZone Ultra Plus?

I work as a reseller for Bitdefender GravityZone Extended Detection and Response (XDR). My clients are using the Endpoint Risk Analytics feature. I use Bitdefender GravityZone Extended Detection an...

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What needs improvement with Carbon Black CB Response?

I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...

See all answers

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Compared 10% of the time

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Product Reports

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

January 2026

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

VMware Carbon Black Cloud

January 2026

Download VMware Carbon Black Cloud product report

Also Known As

GravityZone Ultra Plus

Carbon Black CB Response

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

ALLETE belk

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

December 2025

Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud

Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud and other solutions. Updated: December 2025.

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