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Bitdefender GravityZone Extended Detection and Response (XDR) vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Network Detection and Response (NDR) (18th), Extended Detection and Response (XDR) (30th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.3%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"The threat detection rates are exceptionally good, better than most of the competition."
"The quarantine computer functionality is very good for me."
"The product is easy to use."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"Bitdefender GravityZone Ultra Plus is highly stable."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites."
"The pricing is pretty reasonable."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features of the solution are that it is easy to use and has good support."
"I like Symantec EDR's device control and USB security features."
"The solution does all that we expect it to do."
"The solution does its job with no issues."
"The Detection vulnerability is very effective."
"The security is good."
 

Cons

"Adding a feature like Data Loss Prevention would be beneficial."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"The mobile version needs improvement."
"The solution must improve its management features."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"The interface has many issues."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"It would be beneficial to have more integration and compatibility with other platforms."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The solution’s scalability and stability could be improved."
"I would like to see better scanning capabilities."
 

Pricing and Cost Advice

"It's a very good price for MSP. It's cheaper than Symantec."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"The product is cheap."
"Symantec Endpoint Detection and Response is expensive."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"We pay around $100,000 for 5000 licenses every year."
"The price is really high and it should be lower."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is okay, but it really depends on the customer's requirements."
"It's a yearly subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
5%
Computer Software Company
14%
Financial Services Firm
13%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
If buying for many users, it offers good financial value, but for fewer users, it is quite expensive. I would rate the current pricing seven out of ten.
What needs improvement with Bitdefender GravityZone Ultra Plus?
I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time. Also, I need the capability to...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

GravityZone Ultra Plus
No data available
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.