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Bitdefender GravityZone EDR vs ESET EDR/XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
62
Ranking in other categories
No ranking in other categories
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th), Extended Detection and Response (XDR) (21st)
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Bitdefender GravityZone EDR is 1.6%, down from 2.4% compared to the previous year. The mindshare of ESET EDR/XDR is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Bitdefender GravityZone EDR1.6%
ESET EDR/XDR1.1%
Other93.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The initial setup isn't too bad."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"The most important thing is pricing; Bitdefender is a cost-effective solution as compared to other competitors."
"Overall, it is lightweight, does a lot of heavy lifting in a short, small package, and it doesn't bring down the end user like some endpoint security products that really suck up resources."
"Bitdefender is a well-supported platform."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"We have been running the solution for a long time through various versions and we have not had any viruses or malware breaches."
"After deploying Bitdefender, it provides detailed logs about any threats encountered and quarantines the threat. It synchronizes this information, and you can see which PC or device faced the threat when you log into the console."
"The product is solid, it's why we chose to distribute it, we're very particular about the products we distribute and only take the best, so we don't distribute Symantec or any other AV solutions."
"The Ultra is a valuable feature."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The solution is easy to use."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
 

Cons

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"There's room for improvement with Mac device installations, which can be challenging."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The tool needs to be improved in terms of integration and interface."
"One thing that could be improved is more granularity and options on exclusions."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"The graphical user interface for EDR could be improved."
"Technical support could be faster and more responsive."
"Some of the things that we are looking at but not sure how far along they are with releasing are geo-tracking, remote wipe, and encryption management."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The price is on the higher side, but it's okay."
"This is an expensive solution."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Very costly product."
"It has a yearly renewal."
"There are some differences. It's more cost-effective, yet it provides the same functionalities as Defender. That's why I've been exploring the comparisons. We pay for it annually, and it's a per-seat payment."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"The licensing cost has been manageable for our small team."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"Each endpoint device we purchased came with its own license."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Comms Service Provider
11%
Construction Company
10%
Outsourcing Company
8%
Manufacturing Company
6%
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I would like to see improvements in Bitdefender GravityZone EDR to better support older machines. From my experience,...
What is your primary use case for Bitdefender GravityZone Ultra?
My usual use cases for Bitdefender GravityZone EDR mostly involve zoning, reviewing EDR policies, and vetting for pos...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Ultra, Bitdefender GravityZone
ESET Secure Authentication
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mentor Graphics, Rudersdal Kommune
Mitsubishi Motors, Canon
Find out what your peers are saying about Bitdefender GravityZone EDR vs. ESET EDR/XDR and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.