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Bitdefender GravityZone EDR vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (42nd), Extended Detection and Response (XDR) (37th)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.5%, down from 2.9% compared to the previous year. The mindshare of ESET EDR/XDR is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable."
"Bitdefender GravityZone EDR needs to be more stable."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"The Ultra is a valuable feature."
"GravityZone can be controlled from the cloud."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
 

Cons

"The firewall security could be better."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"Areas for improvement would be performance and pricing."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"The installation is not straightforward and should be easier to do."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
 

Pricing and Cost Advice

"The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for its service, so I would download it on my personal computer and buy it for myself as a customer."
"There are different packages available that vary in terms of licensing fees."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"Licensing is done on a yearly basis and it's workstation-based."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"We need to pay for a yearly license for the solution."
"As I am on a different model, my clients pay me on a monthly basis."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
13%
Manufacturing Company
6%
Hospitality Company
5%
Comms Service Provider
18%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
ESET Secure Authentication
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Mitsubishi Motors, Canon
Find out what your peers are saying about Bitdefender GravityZone EDR vs. ESET EDR/XDR and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.