BigPanda vs SolarWinds AppOptics comparison

BigPanda and SolarWinds are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while SolarWinds is ranked #62. BigPanda holds a 0.7% mindshare in IM, compared to SolarWinds’s 0.8% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

BigPanda

Read 20 BigPanda reviews

4,250 Views
2,253 Comparison Views

85% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

3,341 Views
1,737 Comparison Views

80% willing to recommend

BigPanda

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and SolarWinds AppOptics are competing products in IT operations management and performance monitoring. BigPanda shows advantages in streamlining incident management and automating alert correlation, while SolarWinds AppOptics provides extensive monitoring and analytics that may justify its higher cost.

Features:BigPanda offers comprehensive incident management, an automated alert correlation system, and tools that enhance operational efficiency. SolarWinds AppOptics provides extensive application performance monitoring, cloud-based infrastructure insights, and access to in-depth performance data.

Room for Improvement:BigPanda could improve by expanding its integration capabilities, enhancing user interface design, and increasing customization options. SolarWinds AppOptics might benefit from more flexible pricing models, improved scalability options, and a more intuitive dashboard experience.

Ease of Deployment and Customer Service:BigPanda provides a straightforward deployment model with strong integration capabilities, suitable for enterprises seeking seamless integration into existing systems. Its customer service is both responsive and extensive. SolarWinds AppOptics ensures easy deployment with cloud-based solutions and emphasizes post-deployment support to maximize product value, offering strong customer service as well but with a different focus.

Pricing and ROI:BigPanda generally offers competitive pricing focused on boosting operational efficiency which leads to a favorable ROI for organizations prioritizing cost-effective incident management. SolarWinds AppOptics, although involving higher setup costs, provides extensive features that potentially deliver a higher ROI for detailed monitoring and analytics. Its higher initial price could be justified by its comprehensive capabilities.

To learn more, read our detailed BigPanda vs. SolarWinds AppOptics Report (Updated: June 2026).

Buyer's Guide

BigPanda vs. SolarWinds AppOptics

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (9th)

SolarWinds AppOptics

Ranking in IT Infrastructure Monitoring

62nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (54th), Cloud Monitoring Software (42nd)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
SolarWinds AppOptics	0.8%
Other	98.5%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

"BigPanda is great in that it notifies us of problems as well as where they were triggered."

"The solution is user-friendly and has good performance and certification."

"BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools."

"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."

"The features of BigPanda that have most improved my incident response times include AIOps, correlation pieces, and grouping, which is a big win for us."

"The main thing that we like about BigPanda is the user interface."

"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."

More BigPanda pros

"AppNeta provides a range of products, all based around intelligent network testing algorithms."

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."

"The reporting of the solution is very good."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"I have found the most valuable feature is application performance management."

"The product has a great dashboard."

"Technical support is always live and they're supportive."

"It's a solid application."

More SolarWinds AppOptics pros

Cons

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure), and this has caused some delay in the ingestion pipeline."

"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."

"Logic Monitor has a slightly different and better version of agentic AI."

"We had to use a partner for the deployment."

"In terms of product stability, I can rate it around nine. It is quite good, though I would not rate it a full ten because every time there is a new feature, I have to go through documents or contact support."

"BigPanda can improve the correlations. We didn't see any big value."

More BigPanda cons

"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."

"The integration with Unix services should be a bit more straightforward."

"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."

"I would like to see more integration with other tools that are available on the market."

"AppOptics would benefit from having a much more centralized view."

"The support is not too bad, but also not very good—it's quite standard."

More SolarWinds AppOptics cons

Pricing and Cost Advice

"The price of BigPanda is in the middle compared to other solutions."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"BigPanda is cheaper than the competitors."

"We pay $200,000 USD per year."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Manufacturing Company

Healthcare Company

Outsourcing Company

Financial Services Firm

13%

Construction Company

13%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

See all answers

What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

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Product Reports

Buyer's Guide

BigPanda

June 2026

Download BigPanda product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

Download SolarWinds AppOptics product report

Also Known As

No data available

AppOptics, SolarWinds TraceView, Librato

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

BigPanda vs. SolarWinds AppOptics

June 2026

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