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BigPanda vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (8th), AIOps (12th)
SolarWinds AppOptics
Ranking in IT Infrastructure Monitoring
58th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (55th), Cloud Monitoring Software (47th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BigPanda0.6%
SolarWinds AppOptics0.7%
Other98.7%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The main thing that we like about BigPanda is the user interface."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Overall, I rate BigPanda as a nine out of ten."
"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The program is very stable."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I have found the most valuable feature is application performance management."
"Technical support is always live and they're supportive."
 

Cons

"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The usability needs to improve, because it is a pure code environment."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"We had to use a partner for the deployment."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"BigPanda attempts a little of everything and fails at most."
"The solution should be more user-friendly."
"The integration with Unix services should be a bit more straightforward."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"I believe the current licensing cost is reasonable."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
7%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
Ask a question
Earn 20 points
 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about BigPanda vs. SolarWinds AppOptics and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.