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BigPanda vs Evanios comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda optimizes operations with significant savings and efficiency for managing over 10,000 weekly events, outperforming tools like Netcool.
Sentiment score
9.1
Evanios improved event visibility, reduced IT hours, increased system reliability, and provided over 100% ROI with up to 90% noise reduction.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
 

Customer Service

Sentiment score
6.0
BigPanda's customer service is usually responsive and effective, though communication delays and variability in experiences are noted.
Sentiment score
8.9
Evanios offers exceptional customer service and technical support, known for rapid, knowledgeable assistance and a proactive, friendly approach.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
 

Scalability Issues

Sentiment score
6.6
BigPanda is praised for scalability and integration, with minor licensing concerns and varied experiences with server management.
Sentiment score
8.6
Evanios is highly scalable, effectively handling diverse applications through flexible rules and configurations despite occasional bottlenecks.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
BigPanda facilitates better collaboration between IT teams by providing a shared view of incidents and requests.
 

Stability Issues

Sentiment score
7.0
BigPanda is highly stable with minimal issues, reliable alerts, and efficient incident management, despite occasional slowdowns during heavy traffic.
Sentiment score
8.7
Users praise Evanios for its stability and reliability, marking significant improvement over previous platforms with no reported issues.
BigPanda is now stable.
I have not encountered issues like lagging or crashing with BigPanda.
If they have improved their technical capabilities recently, they might have achieved higher stability.
 

Room For Improvement

BigPanda requires enhancement in AI integration, interface design, reporting, observability, and automation to improve user experience and reduce costs.
Evanios needs better alert management, integration, and cost efficiency, leading users to consider alternatives like PagerDuty for added features.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
 

Setup Cost

BigPanda offers flexible pricing appealing to enterprises with mid-range costs, seen as more affordable than competitors.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
 

Valuable Features

BigPanda enhances incident response with alert deduplication, platform integration, AI/ML, and custom dashboards for improved service reliability.
Evanios offers powerful, flexible event processing with seamless ServiceNow integration, user-friendly rule types, and adaptable JavaScript manipulation.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution.
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (7th)
Evanios
Ranking in IT Infrastructure Monitoring
66th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Event Monitoring (17th), IT Operations Analytics (19th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Evanios is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Experience boosts operational efficiency while requiring smoother setup and cost adjustments
I am a customer and end user of the BigPanda solution. My role is CEO/co-founder at AI Ops Limited, and I can be reached at mike.van@aiops.co.uk. I have opted to receive email notifications relevant to my review, which I can opt out of at any time. If I don't already have an account on peerspot.com, PeerSpot will create an account and email me login credentials.
DM
Customizable solution that provides the ability to ingest alerts from different systems
The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
16%
Manufacturing Company
10%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
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Comparisons

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Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about BigPanda vs. Evanios and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.