

BigID Next and Celonis are both prominent players in the data management and process mining software categories, respectively. BigID Next seems to have the upper hand in data governance, while Celonis excels in process insights due to its strong automation features.
Features: BigID Next offers comprehensive data scanning capabilities for both structured and unstructured data. It efficiently identifies sensitive information and provides robust data classification and governance. The platform integrates seamlessly with Microsoft environments and offers customizable compliance policies. Celonis is known for its exceptional process mining capabilities, offering deep process insights and seamless integration across various systems. It features Action Flow and sophisticated data visualization tools that facilitate extensive analysis and optimization.
Room for Improvement: Users of BigID Next find challenges in viewing complete files and advocate for better data visualization. There is a need for enhanced automation and security features, and the user interface could benefit from refinement. Celonis users point out the need for improved integration flexibility and enhanced automation features, with some expressing that the software can be complex. High costs are also noted, with suggestions for expanding task mining capabilities.
Ease of Deployment and Customer Service: Both BigID Next and Celonis offer flexible deployment options in cloud and on-premise environments. BigID Next receives praise for its responsive technical support and strong customer service. Celonis is commended for its proactive support team, although there are requests for greater flexibility and improved deployment experiences.
Pricing and ROI: BigID Next is considered costly but delivers a strong return on investment due to its advanced data management and compliance features, making it ideal for large enterprises. Celonis is also noted for its significant price tag, with the cost being a factor for smaller entities. Despite this, its in-depth process insights and analytics provide a valuable ROI, catering to different segments based on their data needs and budget constraints.
It is one of the best tools in the market.
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
In my opinion, there's a positive return on investment.
I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.
BigID has one of the best technical support teams.
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
It took more than two weeks to receive a response.
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Other times I do not get much clarity on the support from the team.
I have added very large data sources to the BigID environment, and it remains stable.
BigID is scalable, allowing you to purchase as many scanners as you want.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
At the moment, I'd rate scalability six or seven out of ten.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
It's super stable.
Celonis is stable.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
The most important area for improvement is the automation part.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
The pricing is competitive in the market, however, I need to ask for the right price.
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
creating a data model for one process will differ in cost if you add more data models for additional processes.
One of the best features of BigID is its strength in data discovery and governance.
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
| Product | Mindshare (%) |
|---|---|
| BigID Next | 1.5% |
| Celonis | 0.5% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 44 |
BigID Next offers advanced data discovery, classification, and governance tools, streamlining compliance with privacy laws while integrating seamlessly with Microsoft platforms.
BigID Next provides comprehensive data management through machine learning-enhanced capabilities, supporting data discovery and classification for both structured and unstructured data. By simplifying processes for GDPR and CCPA compliance, and facilitating data scanning and mapping across databases, it optimizes data management. Automation is central to its design, with solutions for DSAR requests, organizing data with security labels, and ensuring a holistic organizational data view. Improvements in navigation, bug fixes, and scan reliability remain essential, along with enhancing classifiers for broader region coverage.
What features does BigID Next offer?BigID Next is commonly implemented in industries needing robust data governance, such as finance and healthcare, where data privacy and compliance with regulations are critical. It aids in scanning and classifying extensive data volumes, helping businesses maintain regulatory compliance while managing data risks effectively.
Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.
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