We performed a comparison between BigFix and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."This product works very well for companies already using the full Microsoft suite."
"The dashboards, the security, and the customization capabilities work very well for us."
"It is user-friendly, and the performance is also good. It is a convenient product"
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Easy to use."
"Intune enables us to manage our devices from anywhere."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"The most valuable features are patch management, software installation, and asset management."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"We've had no issues with stability."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"It's easy to use, not complicated."
"Puppet Enterprise has good functionalities."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise is a stable solution."
"Anything that we manage through Puppet always runs perfectly."
"The versatility is great."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Could benefit from user having more control over devices."
"It should be easier to define policies and comply with those policies."
"The pricing could be improved."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The product lacks AI, ML, and IIT."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Puppet Enterprise is more complex and difficult to configure."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"At the beginning the initial setup was kind of complex."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
BigFix is ranked 5th in Configuration Management with 91 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BigFix is rated 8.6, while Puppet Enterprise is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and Chef.
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