Try our new research platform with insights from 80,000+ expert users

BigFix vs OpenText Operations Orchestration vs Red Hat Ansible Automation Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
Sentiment score
7.1
Red Hat Ansible Automation Platform improved efficiency by automating tasks, reducing provisioning time, and minimizing resource hours despite initial costs.
 

Customer Service

Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
Sentiment score
7.2
Red Hat Ansible's support is valued for online resources and expertise, with mixed reviews on resolution speed.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
DevOps Engineer at a consultancy with 201-500 employees
The Ansible sales and technical support services need significant improvement.
Cognitive Business Operation at a consultancy with 10,001+ employees
Red Hat Ansible Automation Platform has a large community with many written blogs and resources available, making it easy to maintain.
Senior DevOps engineer at Elevenxcapital
 

Scalability Issues

Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
Sentiment score
7.3
Red Hat Ansible scales well to thousands of servers but may face performance issues beyond 500 servers with occasional challenges.
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Red Hat Ansible Automation Platform is easily maintainable and highly scalable.
Senior DevOps engineer at Elevenxcapital
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
Associate Software Test Solution Architect at AFour Technologies
 

Stability Issues

Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
Sentiment score
8.0
Red Hat Ansible Automation Platform is stable and reliable, receiving high user ratings for its robustness and frequent updates.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
Cognitive Business Operation at a consultancy with 10,001+ employees
 

Room For Improvement

BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
Red Hat Ansible Automation Platform needs improvements in scalability, UI, documentation, integration, Windows support, dashboard, and pricing.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Red Hat Ansible Automation Platform is very easy to use with Jinja templating capabilities that make it really straightforward.
Senior DevOps engineer at Elevenxcapital
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Cognitive Business Operation at a consultancy with 10,001+ employees
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
DevOps Engineer at a consultancy with 201-500 employees
 

Setup Cost

BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
Enterprise costs for Red Hat Ansible vary; advanced features and support require licensing, while basic use remains free.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
Cognitive Business Operation at a consultancy with 10,001+ employees
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
IT Engineer at a financial services firm with 1,001-5,000 employees
There is no pricing and no licensing required, as Red Hat Ansible Automation Platform is always free to use.
Senior DevOps engineer at Elevenxcapital
 

Valuable Features

BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
Red Hat Ansible Automation Platform offers efficient, scalable automation with simplicity, agentless architecture, easy integration, and robust community support.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
DevOps Engineer at a consultancy with 201-500 employees
For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task.
Senior DevOps engineer at Elevenxcapital
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
Associate Software Test Solution Architect at AFour Technologies
 

Mindshare comparison

Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.4%
Endpoint Protection Platform (EPP)
Process Automation Market Share Distribution
ProductMarket Share (%)
OpenText Operations Orchestration1.0%
Camunda15.8%
Temporal5.8%
Other77.4%
Process Automation
Configuration Management Market Share Distribution
ProductMarket Share (%)
Red Hat Ansible Automation Platform12.2%
Microsoft Configuration Manager9.5%
Microsoft Intune7.4%
Other70.9%
Configuration Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Manas Kashyap - PeerSpot reviewer
Senior DevOps engineer at Elevenxcapital
Automation has transformed server patching and has reduced months of work to minutes
The best features that Red Hat Ansible Automation Platform offers is that it does not require any additional resources inside the servers. Python is the only requirement, and since Python is already present inside the servers, we can run it from our location and it automatically deploys things and does the work for us. The minimal requirements and easy deployment have definitely impacted my daily work and my team's efficiency. Red Hat Ansible Automation Platform is one of the best features that we depend on. We have evaluated other options, but Red Hat Ansible Automation Platform was the best choice because it has saved us a tremendous amount of time. We do not need to manually intervene in the servers or install third-party software to maintain these things. It is very easy to write playbooks for Red Hat Ansible Automation Platform. Ansible Galaxy contains many playbooks that are readily available and ready to be used. It is highly configurable with Jinja templating, making it easy to maintain. Red Hat Ansible Automation Platform has positively impacted my organization. Previously, we needed to go into the servers and maintain them manually, which used to take a lot of time. For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task. We write a playbook, maintain an inventory, and roll out the updates and it starts working for us. Red Hat Ansible Automation Platform uses conditional clauses and has rollback options, functioning like a standard coding language that is simple to use. There is definitely a reduction in errors with Red Hat Ansible Automation Platform because we have playbooks written with all the necessary clauses and rollback options. Manual work automatically creates more errors, whereas in automation, we have written sets that we do not forget every time we run it. We have protected written sets that we execute consistently.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
19%
Manufacturing Company
10%
Healthcare Company
7%
Government
6%
Financial Services Firm
19%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise8
Large Enterprise48
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Tivoli Endpoint Manager
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Ansible, Red Hat Ansible Automation Platform Subscription on AWS
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: January 2026.
881,757 professionals have used our research since 2012.