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BigFix vs OpenText Operations Orchestration vs Red Hat Ansible Automation Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Endpoint Protection Platform (EPP)
Process Automation
Configuration Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Surya Chapagain - PeerSpot reviewer
Easy to manage and simple to learn
We use Red Hat a lot. I open tickets for the Red Hat cases, however, with Ansible, I haven't opened any cases. My manager worked with them a bit. If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"It is user-friendly."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The community is very powerful, with extensive knowledge bases available."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"Installing it is a PIP command. So, it's pretty easy. It is a one liner."
"The most valuable features of Red Hat Ansible Automation Platform are the agentless platform and writing the code is simple using the Yaml computer language."
"I like Ansible's ease of use. If you have Linux skills, you can create a reusable template for the dependencies and other configurations. I can store the templates in a repository and share them with my customers or other developers. It's a popular solution, so there is a large user base that can share templates."
"The solution is capable of integrating with many applications and devices in comparison to BigFix."
"The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation."
"It has improved our organization through provisioning and security hardening. When we do get a new VM, we have been able to bring on a provisioned machine in less than a day. This morning alone, I provisioned two machines within an hour. I am talking about hardening, installing antivirus software on it, and creating user accounts because the Playbooks were predesigned. From the time we got the servers to the actual hand-off, it takes less than an hour. We are talking about having the servers actually authenticate Red Hat Satellites and run the yum updates. All of that can be done within an hour."
"The capacity to install products on the operating system is very valuable."
"The solution can scale."
 

Cons

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"They need better integration."
"I would like to see more integration with external data."
"IBM has not focused on the Web Reports capabilities."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The console interface is not friendly, and requires training before using it in production."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
"The price is an area that should be addressed because the price is high."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"Only the tool's support can be a drawback where improvements are needed."
"Networking needs to be improved."
"The solution should add a nice self-service portal."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"It is a little slow on the network side because every time you call a module, it's initiating an SSH or an API call to a network device, and it just slows things down."
"There needs to be improvement in the orchestration."
"The solution is slightly expensive, and its pricing could be improved."
"For Ansible Tower, there are three tiers with ten nodes. I would like them to expand those ten nodes to 20, because ten nodes is not enough to test on."
"Additional features could be added."
 

Pricing and Cost Advice

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Its price is very reasonable."
"The price of the solution is high. There are not any additional fees from the standard license."
"We have a subscription-based contract with BigFix."
"The cost is slightly high."
"The license is subscription-based."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The pricing for us is huge because we use twenty thousand nodes, so that is a huge infrastructure, but if someone is using a small infrastructure, then the pricing is not so much."
"We use the open-source version of the solution."
"We went with product because we have a subscription for Red Hat."
"You don't need to buy agents on servers or deploy expense management when using the solution, which affected our decision to go with it."
"I don't see the pricing or licensing features, but from what I understand, it is fairly reasonable."
"It is a little pricey but it is affordable. It is not that bad."
"Red Hat Ansible Automation Platform is an expensive solution. There may be additional fees to use advanced features."
"The pricing is pretty standard."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Financial Services Firm
28%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
27%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Tivoli Endpoint Manager
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Ansible
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
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