BigFix vs Matrix42 Unified Endpoint Management comparison

HCLSoftware and Matrix42 are both solutions in the Unified Endpoint Management (UEM) category. HCLSoftware is ranked #11 with an average rating of 8.3, while Matrix42 is ranked #20. HCLSoftware holds a 5.3% mindshare in UEM, compared to Matrix42’s 2.4% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 100% of Matrix42 users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

BigFix and Matrix42 Unified Endpoint Management are competitors in the endpoint management market. Matrix42 appears to have the upper hand with its extensive feature set and ease of deployment, while BigFix is strong in pricing and security support.

Features: BigFix offers scalability, security patching, and comprehensive asset management. Matrix42 provides advanced automation, integration capabilities, and versatility across diverse platforms.

Ease of Deployment and Customer Service: Matrix42 is noted for its streamlined deployment and responsive customer support, making setup intuitive. BigFix has a robust deployment model but requires a steeper learning curve. Matrix42’s customer service is known for quick responses.

Pricing and ROI: BigFix presents competitive pricing with a solid ROI due to efficient resource utilization. Matrix42’s higher cost is justified by its comprehensive features and promises substantial long-term ROI through effective endpoint management.

To learn more, read our detailed BigFix vs. Matrix42 Unified Endpoint Management Report (Updated: June 2026).

Buyer's Guide

BigFix vs. Matrix42 Unified Endpoint Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 20.1%, down from 30.7% compared to the previous year. The mindshare of BigFix is 5.3%, down from 5.7% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	20.1%
BigFix	5.3%
Matrix42 Unified Endpoint Management	2.4%
Other	72.2%

Unified Endpoint Management (UEM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Ravi Khanchandani

Founder Director at Techsa Services

Long-term partnership improves customer satisfaction and delivers efficient endpoint management

BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the integration with the rest of Microsoft's products is a major win."

"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."

"Microsoft Intune has a pretty positive impact overall, especially in terms of device management efficiency and supporting remote work."

"We saw approximately forty to fifty percent reduction in manual device setup time with Microsoft Intune as onboarding became fully automated."

"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."

"Technical support has been helpful and responsive and we are happy with the level of service on offer."

"Great for software update needs, operating system version updates, and security policy enforcement."

"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."

More Microsoft Intune pros

"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."

"We are able to decrease the number of high and critical vulnerabilities by at least 30% in six months, which is a huge improvement and makes the environment more secure."

"BigFix's patch management automation feature is impressive."

"It's easy to use, not complicated."

"Vulnerability scanning and patch automation."

"The most valuable feature for me is patching, because it's helped me to make sure I am always compliant."

"The best feature of BigFix is its multi-platform support."

"I’ve found patching to be the most valuable feature of the solution."

More BigFix pros

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

Cons

"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."

"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"I have realized that while it provides a lot of granular control on Windows devices, it has comparatively less functionality for Mac."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."

"There are areas that have room for improvement in Microsoft Intune, particularly regarding integrations."

"Almost every day during the initial deployment, I would chat with technical support for solutions. They did not give me a suitable solution to solve the false positive alarms."

More Microsoft Intune cons

"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."

"Improvements can be made when it comes to in-place and OS upgrades."

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."

"BigFix can improve the way machines report back to the console."

"I would like the dashboard to be improved to show the problematic machines and good machines."

"Upgrading from an Evaluation license to a production license is not error free."

"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""

"I'd definitely like to see additional feature parody in the web UI versus the console."

More BigFix cons

"In terms of integration, there is still room for improvement in Matrix42."

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

Pricing and Cost Advice

"The pricing is competitive, but it is not cheap."

"Microsoft Intune is expensive."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"Its pricing seems reasonable."

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

More Microsoft Intune pricing and cost advice

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."

"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."

"It might be about $23 a client."

"The price is reasonable, but our customers find it expensive."

"We have a subscription-based contract with BigFix."

"The price of the solution is high. There are not any additional fees from the standard license."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."

More BigFix pricing and cost advice

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

"Matrix42 is more affordable than Ivanti."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

13%

Manufacturing Company

10%

Government

Construction Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	189
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

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What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

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Compared 3% of the time

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Compared 16% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

BigFix

June 2026

Download BigFix product report

Buyer's Guide

Enterprise Mobility Management (EMM)

June 2026

Matrix42 Unified Endpoint Management report

Download Matrix42 Unified Endpoint Management product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Tivoli Endpoint Manager

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

Interactive Demo

Demo not available

Microsoft

HCLSoftware

Demo not available

Matrix42

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.

BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.

What are BigFix's key features?

Efficient Patch Management: Automates and optimizes patch distribution across platforms.
Compliance Integration: Ensures robust adherence to compliance standards through automated processes.
Scalability: Capable of managing and securing an extensive range of endpoints.
Multi-Platform Support: Provides management for various operating systems through a single console.
Customization Options: Enables API-based customizations and versatile reporting capabilities.

What are potential benefits and ROI factors?

Enhanced Security: Swift vulnerability management reduces risk exposure.
Cost Efficiency: Centralized management minimizes operational complexities and expenses.
Operational Resilience: Maintains compliance and security across distributed environments.
Ease of Management: Simplifies diverse environment management with robust tools.
Boost in Productivity: Reduces manual IT efforts while improving employee experience.

Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.

HCLSoftware

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline management across devices and platforms. It enhances productivity by providing a centralized approach to managing endpoints, offering efficient, secure collaboration within enterprises.

Matrix42 Unified Endpoint Management addresses the complexities of managing diverse devices. By unifying administration tasks, it allows IT departments to deploy, secure, and support a wide range of endpoints. The integration capabilities with existing systems ensure seamless operation, reducing downtime and improving operational efficiency. The platform offers robust features that aid in compliance and security, making it indispensable for enterprises striving for excellence in endpoint management.

What are the most notable features?

Comprehensive Device Management: Supports various devices including smartphones, tablets, and laptops, ensuring smooth operation.
Integrated Security Controls: Provides multilayer protection to prevent breaches and data loss.
Customizable Reporting: Allows tailored insights and analytics for strategic planning.
Automated Workflow Processes: Streamlines routine tasks for enhanced productivity.

What benefits and ROI can be expected?

Enhanced Efficiency: Reduces manual intervention through automation, saving time.
Cost Effectiveness: Lowers operational costs by simplifying endpoint management.
Improved Compliance: Eases adherence to regulatory requirements with detailed monitoring.
Increased Security: Minimizes risks with proactive protection features.

Industries like healthcare and finance, which require stringent data security and regulatory compliance, find Matrix42 Unified Endpoint Management invaluable. It supports sector-specific needs through secure data handling and efficient management of a large volume of endpoints, ultimately driving business success in these fields.

Matrix42

Sample Customers

Mitchells and Buzzers, Callaway

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Partou Childcare

Buyer's Guide

BigFix vs. Matrix42 Unified Endpoint Management

June 2026

Free Report: BigFix vs. Matrix42 Unified Endpoint Management

Find out what your peers are saying about BigFix vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.

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