We performed a comparison between BigFix and BMC TrueSight Network Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Mobile device management is most valuable."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"Intune enables us to manage our devices from anywhere."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"It is user-friendly, and the performance is also good. It is a convenient product"
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The most valuable feature of BigFix is the software deployment."
"What I like most is that it is a powerful solution."
"It has the best automation features."
"The compliance management, patching, and OS upgrades are useful features."
"We use it to back up configurations so the configuration management is valuable for us."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The log audit and historical configurations are the most valuable feature."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The initial setup is a little bit complex."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The add-ons must be integrated into the solution."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"It should be easier to define policies and comply with those policies."
"I would like to see more integration with external data."
"I would like to see more custom content."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"They need to have a single sign-on."
"It is tedious to scale the solution."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
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BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews. BigFix is rated 8.6, while BMC TrueSight Network Automation is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation. See our BMC TrueSight Network Automation vs. BigFix report.
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