iServer and BIC Platform are competitors in the enterprise architecture and BPM space. iServer has an edge in pricing and customer support, positively impacting customer satisfaction, while BIC Platform offers robust features, making it a worthwhile investment.
Features: iServer provides comprehensive modeling and reporting capabilities with strong integration with Microsoft tools, enhancing enterprise collaboration. It offers workflow and document management, along with flexible customization options. BIC Platform specializes in process optimization and automation, advanced BPM functionalities, and compliance and governance features. Its superior automation capabilities set it apart from competitors.
Room for Improvement: iServer could enhance its process optimization and automation features and broaden its compliance focus. Additionally, expanding its range of BPM functionalities would be beneficial. BIC Platform can work on simplifying its deployment process and offer more seamless integration options, while further refining its user interface for easier navigation.
Ease of Deployment and Customer Service: iServer offers a straightforward deployment process with effective customer support, ensuring ease of adoption. BIC Platform has a more complex deployment but compensates with excellent expertise in resolving issues efficiently. iServer provides faster setup, while BIC Platform ensures deeper service engagement.
Pricing and ROI: iServer features a cost-effective pricing structure with promising ROI, appealing to budget-conscious buyers. BIC Platform, though higher in initial setup costs, delivers substantial ROI through its comprehensive functionalities and long-term benefits. iServer may attract those prioritizing budget, whereas BIC Platform offers more value through enhanced capabilities.
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
https://www.gbtec.com/bic-plat...
iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.
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