BIC Platform vs iServer comparison

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Executive Summary

We performed a comparison between BIC Platform and iServer based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer.""The central dictionary is a valuable feature.""The product is easy to use.""While this is a new product it has a mature feel from being built by a company with many years in the business."

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"iServer is a solution that helps catalog enterprise architect solutions and catalog information.""iServer has valuable features for workflow and document management.""Good and effective reporting features, which help in decision making.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""We like the governance.""The initial setup is easy.""The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use.""The solution is easily modified to suit your needs."

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Cons
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling.""There's an issue with the current manual that they're working on.""The solution could improve its connectivity to other systems.""The product needs improvement regarding the confidentiality of the domain information for the key administrator."

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"There could be features for process mining, process simulation, and analytics.""The migration tool needs to be included in the main package, and not as a separate license.""It runs relatively slowly.""More visualization techniques and ways to report the data might be helpful.""The modelling needs improvement, specifically forecasting capabilities and scenarios.""The performance is slow, which is something that should be improved.""Cannot see which activities are control activities.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."

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Pricing and Cost Advice
  • "Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
  • "Scalability-wise, it is an expensive product."
  • More BIC Platform Pricing and Cost Advice →

  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The central dictionary is a valuable feature.
    Top Answer:The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
    Top Answer:We use the solution for drawing the processes.
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Ranking
    18th
    Views
    1,238
    Comparisons
    953
    Reviews
    2
    Average Words per Review
    291
    Rating
    8.0
    13th
    Views
    3,444
    Comparisons
    1,438
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    Comparisons
    ARIS BPA logo
    Compared 20% of the time.
    Visio logo
    Compared 15% of the time.
    Camunda logo
    Compared 9% of the time.
    ADONIS logo
    Compared 9% of the time.
    LeanIX logo
    Compared 22% of the time.
    Visio logo
    Compared 13% of the time.
    ARIS BPA logo
    Compared 10% of the time.
    MEGA HOPEX logo
    Compared 7% of the time.
    Also Known As
    BIC Cloud BPM, BIC Platform
    Learn More
    Overview

    BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

    BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems. 

    Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

    Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

    Further information at: 

    https://www.gbtec.com/bic-plat...

    Try BIC Cloud 30 days for free:

    https://www.gbtec.com/free-tri...

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    Sample Customers
    Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government9%
    Financial Services Firm9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm20%
    University10%
    Maritime Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    Buyer's Guide
    Business Process Design
    April 2024
    Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    BIC Platform is ranked 18th in Business Process Design with 4 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. BIC Platform is rated 8.2, while iServer is rated 7.2. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, Camunda and ADONIS, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX.

    See our list of best Business Process Design vendors.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.