Hyland OnBase and BIC Platform are competing enterprise content management solutions. OnBase has an advantage in document management and integration, while BIC Platform is strong in process automation for workflow optimization.
Features: OnBase offers comprehensive document management, workflow automation, and strong integration with enterprise systems. BIC Platform provides advanced workflow automation, customizable workflows, and user-friendly configuration. OnBase excels in document handling, whereas BIC provides flexibility in process automation.
Room for Improvement: OnBase could enhance its workflow automation capabilities and reduce its complexity to ease the user experience. Its integration process could also be made simpler. Comparatively, BIC could develop more advanced document handling features and enhance its integration with third-party tools. Its user-friendly interface still requires slight improvements in intuitiveness for non-technical users.
Ease of Deployment and Customer Service: OnBase offers a flexible deployment model with strong support for both on-premises and cloud-based installations. BIC Platform supports flexible deployment with rapid deployment time and comprehensive training resources. Both provide commendable customer service, although BIC's faster deployment provides a slight edge for quicker time-to-value.
Pricing and ROI: OnBase has a higher setup cost but offers strong ROI through robust document integration and management capabilities. BIC Platform, priced more competitively, delivers impressive ROI primarily through efficiency-driven process automation. Despite OnBase's higher cost, the investment pays off in complex environments, whereas BIC's affordability and quick ROI make it suitable for businesses focusing on streamlined processes.
| Product | Market Share (%) |
|---|---|
| Hyland OnBase | 1.0% |
| BIC Platform | 1.4% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
https://www.gbtec.com/bic-plat...
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
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