BIC Platform vs Hyland OnBase comparison

GBTEC Software AG and Hyland are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #24 with an average rating of 8.0, while Hyland is ranked #25 with an average rating of 7.7. GBTEC Software AG holds a 1.3% mindshare in BPM, compared to Hyland’s 0.3% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,126 Views
884 Comparison Views

100% willing to recommend

Hyland OnBase

Read 10 Hyland OnBase reviews

513 Views
310 Comparison Views

100% willing to recommend

BIC Platform

Hyland OnBase

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between BIC Platform and Hyland OnBase based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BIC Platform vs. Hyland OnBase Report (Updated: September 2024).

Buyer's Guide

BIC Platform vs. Hyland OnBase

September 2024

Download the complete report

Helped 805,335 peers since 2012

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

24th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (19th)

Hyland OnBase

Ranking in Business Process Management (BPM)

25th

Average Rating

7.8

Number of Reviews

Ranking in other categories

Enterprise Content Management (8th), Low-Code Development Platforms (22nd)

Mindshare comparison

As of September 2024, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.3%, up from 0.9% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2328264

Digitalization PM at a manufacturing company with 1,001-5,000 employees

Jan 23, 2024

Platform for documenting and modifying our processes

We use the solution for drawing the processes The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements…

Read full review

Maria Galindo

I was a user at SoftExpert

Sep 16, 2024

An excellent and robust platform, capable of adapting to different business cases. It remains at the forefront of technology.

We use the solution for document management and process management The solution interconnects areas and allows for real-time information. The solution's most valuable features are integration and flexibility. Allows you to manage all types of organizational information content The solution’s…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The central dictionary is a valuable feature."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The product is easy to use."

"The solution is very developed and we are not taking full advantage of its functionalities."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"I like the cloud and its integrability."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The product's initial setup phase is not difficult."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution's most valuable features are integration and flexibility."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

Cons

"The solution could improve its connectivity to other systems."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"There's an issue with the current manual that they're working on."

"The migration is a bit difficult in the tool."

"The solution’s initial setup is a little difficult."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"The tool's price is high."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

805,335 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

10%

Government

10%

Retailer

Government

13%

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

See all answers

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

The tool's price is high.

See all answers

What needs improvement with Hyland OnBase?

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an optio...

See all answers

Comparisons

SAP Signavio Process Manager vs BIC Platform

Compared 32% of the time

ARIS BPA vs BIC Platform

Compared 20% of the time

Camunda vs BIC Platform

Compared 17% of the time

ADONIS vs BIC Platform

Compared 11% of the time

Visio vs BIC Platform

Compared 10% of the time

More BIC Platform Competitors

Alfresco vs Hyland OnBase

Compared 17% of the time

SharePoint vs Hyland OnBase

Compared 13% of the time

OpenText Documentum vs Hyland OnBase

Compared 13% of the time

IBM FileNet vs Hyland OnBase

Compared 12% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

More Hyland OnBase Competitors

Product Reports

Buyer's Guide

Business Process Design

September 2024

Download BIC Platform product report

Buyer's Guide

Hyland OnBase

September 2024

Download Hyland OnBase product report

Also Known As

BIC Cloud BPM, BIC Platform

OnBase

Learn More

GBTEC Software AG

Hyland

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

BIC Platform vs. Hyland OnBase

September 2024

Free Report: BIC Platform vs. Hyland OnBase

Find out what your peers are saying about BIC Platform vs. Hyland OnBase and other solutions. Updated: September 2024.

DOWNLOAD NOW

805,335 professionals have used our research since 2012.

See our BIC Platform vs. Hyland OnBase report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.