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BeyondTrust Password Safe vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
BeyondTrust Password Safe
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Enterprise Password Managers (7th), Privileged Access Management (PAM) (11th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (12th), Enterprise Password Managers (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), ZTNA as a Service (13th), Active Directory Bridge (4th), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Technical support is pretty sharp and very responsive."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Our primary use case for this product is DLP,"
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The console is cloud-based, which is something I really appreciate."
"The actual innovations offered by the vendor stand out to me. They are quick to respond to market demands and the changing environment of privileged access management."
"Session recording, password rotation, and password vaulting are the most valuable features."
"The most valuable feature is the architecture capabilities, which allow designated server components for high availability and failover. It works well with identity and access management solutions, allowing users to be automatically onboarded and offboarded. The account mapping feature makes rollout seamless. The session monitoring capabilities are excellent, with keystroke and graphical monitoring. This enhanced our security posture by providing detailed accounts of user actions. It helped us pass our SOX audits."
"BeyondTrust Password Safe is a good PAM tool."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"One of the most valuable features is that this is a product designed with enterprises in mind."
"Overall, I rate BeyondTrust Password Safe as nine out of ten."
"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Ability to integrate all applications."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"File integrity monitoring would be very advantageous as an additional feature."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The reporting feature needs improvement."
"The initial server implementation tasks could be easier to process."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"The only improvement I could suggest would be standardizing documentation, but that's more the responsibility of the implementing engineer rather than BeyondTrust Password Trust itself. The documentation must be specific and narrow for implementation, not just broad guidelines."
"If they can create a single platform to create a connector, it would be better than using the RBS server."
"Named accounts don't work well in this solution. If you use named accounts for your administrative access, the way Smart Rules work is that it takes your SAM account name and matches it to the account name of your privileged ID, which creates limitations on size and how big those names can be because the directory has a 20-character limit."
"I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications."
"The product needs to have better integration with SAP products."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Lacks the ability to have various VPN applications."
"Support is not good enough."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I would like to see some support for printers, especially network printers, through the application."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk."
"This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer."
"We just pay for Password Safe. Session management is included, but we don't use it. There aren't any additional costs besides the standard licensing fees. We pay for an annual license."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive."
"The pricing of BeyondTrust is very good as compared to other products. That was the main reason we decided to go with BeyondTrust at first."
"When you buy Password Safe and perform your initial Discovery, you have all these servers that are added to your assets in BeyondTrust, but you're not using a license until you actually start managing the systems. BeyondTrust's licensing is based on the systems when they're managed, which means when an administrator is able to connect to the server through BeyondTrust with a managed account. There would be a privileged account on the endpoint when the licensing starts. A significant advantage to that is that there are many organizations that want to evaluate their environment prior to automatic management."
"The product is quite affordable."
"The pricing structure is better than the competitors. It's much cheaper than CyberArk. They do the licensing on the basis of assets, not on the number of users. For CyberArk, they base the licensing on the number of users, and they have an expensive model of pricing. BeyondTrust has a cheaper model."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost was around $5 per user per month."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Comms Service Provider
16%
Computer Software Company
15%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTru...
What needs improvement with BeyondTrust Password Safe?
I believe one improvement could be having the last used passwords appear more automatically whenever I check for pass...
What is your primary use case for BeyondTrust Password Safe?
I find that BeyondTrust Password Safe is a very effective application for password management. I find it very easy to...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
 

Also Known As

iBoss Cloud Platform
BeyondTrust PowerBroker Password Safe
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Aera Energy LLC, Care New England, James Madison University
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about BeyondTrust Password Safe vs. JumpCloud and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.