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BDRShield vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
BDRShield offers backup efficiency and protection, but users face significant initial costs and delayed financial benefits.
Sentiment score
6.0
NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
IT Support at Team Trinet
 

Customer Service

Sentiment score
6.9
BDRShield's customer service has mixed reviews, with delays in responses but generally helpful technical support despite time zone challenges.
Sentiment score
7.3
NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.
Not needing technical support is even better than good technical support.
Director at Switact
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
 

Scalability Issues

Sentiment score
7.2
BDRShield is scalable across environments, supporting large data volumes and future growth, with potential hardware upgrades for optimal performance.
Sentiment score
8.1
NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
The scalability of NinjaOne is good; we can add more as we grow.
IT Support at Team Trinet
 

Stability Issues

Sentiment score
7.5
BDRShield is generally stable with minor Linux issues; praised for reliable notifications and excellent Vembu support.
Sentiment score
8.0
Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
 

Room For Improvement

BDRShield faces criticism for its complex UI, lacking features, support issues, and limited integration and stability options.
Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.
There could always be little things that could still be fixed or improved for stability.
Director at Switact
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device.
Assistant Vice President, Tech Solutions at LPL Financials
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
 

Setup Cost

BDRShield provides cost-effective, flexible pricing options with some licensing complexity, praised for affordability and user-friendly experience.
NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

BDRShield excels in automatic backups, seamless integration, and storage efficiency, ensuring quick recovery and effective multi-tenant management.
NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Director at Switact
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
 

Categories and Ranking

BDRShield
Ranking in MSP Backup
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Backup and Recovery (18th), Disaster Recovery (DR) Software (9th)
NinjaOne
Ranking in MSP Backup
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the MSP Backup category, the mindshare of BDRShield is 5.7%, down from 6.2% compared to the previous year. The mindshare of NinjaOne is 9.9%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Market Share Distribution
ProductMarket Share (%)
BDRShield5.7%
NinjaOne9.9%
Other84.4%
MSP Backup
 

Featured Reviews

TA
IT Director at Boom Logic
Can automatically pull the virtual machines that we have in an environment
I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud. BDRSuite enables you to recover data instantly. When we need to recover data, I only need to start a backup job or a restore job. Depending on the speed of the server and the Internet, it should be able to download the files from the cloud and split them back up the way they were like nothing ever happened. The restore options BDRSuite provides are crucial because we use it for a lot of healthcare companies that have HIPAA requirements. BDRSuite is HIPAA compliant. We need it to be readily available and accessible in case something goes wrong. It lets you schedule backups to run every 15 minutes. I don't believe you can do it at shorter intervals because there's no way the original backups will finish in 15 minutes. It allows you to adjust the schedules. For example, if you don't want it to go during certain times, you can set that up. You can also choose between a full or incremental backup. There are settings you can adjust to make it work how you want it. Incremental backup is crucial because a full backup would increase fees or affect the local server because it would back up the entire volume every time. Instead, it does one full backup—say 12 terabytes— and adds to it in increments of 100 gigabytes, 200 gigabytes, etc. Whenever you want to add a backup job, there's a wizard that pops up telling you how to make a new backup job. It asks you what you want to name it and what you want to back up. Then, it asks you if you want to schedule it. There's an interactive display on how to do that.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Manufacturing Company
9%
Performing Arts
7%
Outsourcing Company
6%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
 

Comparisons

 

Also Known As

Vembu BDRSuite, BDRSuite Backup & Replication
No data available
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
Status Pros, Mitchell and Company
Find out what your peers are saying about BDRShield vs. NinjaOne and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.