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BambooHR vs SAP SuccessFactors vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Cloud HCM category, the mindshare of BambooHR is 3.1%, up from 2.5% compared to the previous year. The mindshare of SAP SuccessFactors is 19.0%, down from 22.7% compared to the previous year. The mindshare of UKG is 5.7%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors19.0%
UKG5.7%
BambooHR3.1%
Other72.2%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"The product is user-friendly."
"The scalability of BambooHR is good."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"I can easily go to BambooHR to search for any staff member in the company."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"What I like the most is the KPI management formula."
"This solution is very user-friendly, and supports 60 plus languages."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It is much easier to use and the customer service is better than our previous solution."
"The solution's UI is good. Also, it is very easy to use."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The pay policies and approvals are valuable features."
"Overall, I would rate UKG nine out of ten."
 

Cons

"We cannot add more questions to the assessments if we want to."
"It would be useful to have the possibility to assign a task to the different users within the software."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"The color palettes could be changed to make the solution a little more attractive and easier to use."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"There are some issues with the job tab under my info where you add the salary."
"The user experience could be simplified."
"The tool is not very nimble or customizable."
"One area of improvement is the time taken to configure changes, such as taxation rules, which can take several months."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"It is not that user-friendly. It can be made more user-friendly."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"UKG could be a little more flexible in some areas."
"The platform's features need enhancement while being used as a recruiting tool."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
 

Pricing and Cost Advice

"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"SAP SuccessFactors requires an annual subscription."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The price of the solution is highly expensive."
"We have a yearly license. There are no additional costs."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"It could be cheaper."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
Comms Service Provider
30%
Educational Organization
9%
Manufacturing Company
7%
Computer Software Company
7%
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for per...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

No data available
SuccessFactors
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: September 2025.
869,566 professionals have used our research since 2012.