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BackupAssist vs Commvault Cloud vs Rubrik comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of Rubrik is 5.9%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.0%
Rubrik5.9%
BackupAssist0.4%
Other87.7%
Backup and Recovery
 

Featured Reviews

RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The product is a reliable solution."
"The solution’s user interface for managing the on-prem environment is good."
"The convenience of backing up and restoring simultaneously is very valuable."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"The ability to manage everything from a single pane of glass is another major advantage."
"Cloud integration."
"Rubrik is cheap, and you get good performance."
"CloudOn allows for backed up virtual machines stored offsite in Azure to be instantiated as an Azure virtual machine and spun up."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"One platform for instant recovery."
"Rubrik's customer service is excellent."
"Mounting recent backups to create new servers rather than cloning servers in VMware drastically cut down required time."
"The main benefit is that we are secured in terms of workloads. We know that if we need to restore any VMs, or even any files inside a VM, that we will succeed 100 percent. This means that we don't need to spend much time administering the backup environment because we know it is self-healing and efficient. So, we are spending that time on something else, which is always a plus."
"In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology."
 

Cons

"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"The solution requires improvement with its connection and bandwidth."
"When we send a query to Commvault, they take a long time to answer our questions."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Training."
"Commvault's price is quite high."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"The initial setup was complicated."
"We have some challenges with the solution's reporting because historical reports have some limitations."
"The customer service and support could be a bit faster."
"I wish there was more training readily available, not just the expensive classes that require purchasing Rubrik credits."
"It is an expensive product."
"If I could take a snapshot from a physical and be able to stand it up as a virtual immediately without the need to rebuild an entire system and restoring files, that would be HUGE."
"The reporting, in particular the customization of reports, needs to be improved."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The price is a little bit high."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Compared to other competitors and vendors the pricing is fair."
"One of the issues with backup vendors is that they overprice, or overvalue their products."
"The price should be reduced because it is too expensive for our customers."
"It is an expensive product."
"We are on an annual license to use Rubrik and it is priced well."
"There are additional costs like maintenance, and there are some features on their central management piece that don't come with our licensing."
"It is a great value, but its cost is still a bit high."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"The cost was less than our previous provider, and this is a much better product."
"We pay yearly and it's based on the number of bricks."
"As a technical person, I don't have the details, but from what I have heard, it can be expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise54
 

Questions from the Community

Ask a question
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What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am no...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: October 2025.
869,832 professionals have used our research since 2012.