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Azure Monitor vs Cross-Enterprise Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Cloud Monitoring Software (5th)
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 2.4%, down from 7.2% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor2.4%
Cross-Enterprise Application Performance Management0.4%
Other97.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"Technical support is good and helpful...The initial setup is easy."
"The initial setup is straightforward."
"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"Azure Monitor is very stable."
"The most valuable functions of Azure Monitor for our clients are its ability to monitor CPU usage and detect any potential issues before they escalate into actual problems. This helps in proactively addressing issues and preventing disruptions in our services. Additionally, Azure Monitor's integration with Azure for implementation has been quite straightforward and easy to manage."
"All solutions from Broadcom are very easy to install."
"The technical support and documentation are quite good."
"The documentation and the technical support are both quite good."
 

Cons

"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor."
"If it is configured incorrectly, you can end up with a huge bill."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that."
"The product should integrate well with other tools or clouds in the future, as it is one of the areas where the product currently has certain shortcomings."
"We encounter some difficulties in monitoring the operating system on its own."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"They lack support and presence in Egypt."
"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
 

Pricing and Cost Advice

"The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"The solution is a pay-as-you-go consumption service and is the least expensive in the market."
"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."
"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."
"The licensing is a monthly fee."
"The solution’s pricing depends on how much logs it collects."
"The cost of Azure Monitor application performance should be less expensive."
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
No data available
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
 

Also Known As

No data available
CA Cross-Enterprise Application Performance Management
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
NIIT Technologies, Cetip Safeguards
Find out what your peers are saying about Azure Monitor vs. Cross-Enterprise Application Performance Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.