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Azure Bastion vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Azure Bastion offers significant savings and seamless infrastructure automation, though some users don't see specific cost or time benefits.
Sentiment score
6.5
NETSCOUT nGeniusONE boosts efficiency by reducing troubleshooting time, enhancing visibility, and improving user satisfaction despite licensing challenges.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
 

Customer Service

Sentiment score
7.0
Azure Bastion's customer service is efficient and patient, with positive ratings, though some improvements are needed in data transfer.
Sentiment score
6.2
NETSCOUT nGeniusONE support is valued for expertise but faces mixed feedback on response times and engineer availability.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
We usually get backup within two hours.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
 

Scalability Issues

Sentiment score
6.6
Azure Bastion offers scalability for extensive use but lacks customization, meeting diverse organizational needs with varying user exploration.
Sentiment score
7.9
NETSCOUT nGeniusONE efficiently scales for growth with virtual technology, though hardware costs and configuration may affect expansion.
It is designed to provide access over a private network without hitting the internet.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
 

Stability Issues

Sentiment score
8.2
Azure Bastion is praised for stability and performance, with minimal issues, especially in North America, ensuring long-term reliability.
Sentiment score
8.0
NETSCOUT nGeniusONE is reliable with rare downtime; minor issues occur, but support is responsive and stability is high.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
 

Room For Improvement

Azure Bastion users face data retrieval costs, limited functionality, browser issues, and call for improved protocol speed and AI support.
NETSCOUT nGeniusONE needs a user-friendly interface, improved integration, modular pricing, and enhanced cloud capabilities to address user challenges.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers want to have service assurance, including NPM and APM, from one vendor.
 

Setup Cost

Azure Bastion's pricing reflects its high-quality security, starting at $150/month, suitable for enterprises despite competitive alternatives.
Enterprise users find NETSCOUT nGeniusONE reliable and valuable, but expensive, with complex pricing and crucial licensing considerations for upgrades.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
The cost depends on the size of the customer, as sizing controls the pricing.
 

Valuable Features

Azure Bastion offers secure VM access with Azure AD integration, avoiding public IPs, supporting scripting, and infrastructure as code.
NETSCOUT nGeniusONE excels in real-time monitoring, traffic analysis, and data insights, favored by large finance and manufacturing companies.
It offers a secure platform to access resources over a private network without hitting the internet.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
24th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (7th), Microsoft Security Suite (19th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.2%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Deepanshu Thakur - PeerSpot reviewer
Easy to use, good for creating complex infrastructures and modernized
Whether Azure Bastion handles network latency and large-scale connections is irrelevant as it is not something that is valid because it is just used as a code for configurations. It would not be right to frame a question where one asks how HTML CSS handles the network connections because network connection, bandwidth, connectivity, and concurrent connections are areas that depend heavily on the infrastructure as opposed to the code. The area revolves around code matters, but infrastructure is the key component. As Azure Bastion is there to create the infrastructure, it is not valid to discuss whether it can handle network latency and large-scale connections. Azure Bastion is a secure tool. I have not seen any AI capabilities in the tool. People can create complex infrastructure and a hierarchy, but it all depends on how they organize their code and files. If they organize it the right way, the entire solution and the entire infrastructure would be smooth enough to be deployed with Azure Bastion. I rate the tool an eight out of ten.
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Government
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Find out what your peers are saying about Azure Bastion vs. NETSCOUT nGeniusONE and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.