

Infrascale Backup & Disaster Recovery and Azure Backup compete in the data protection solutions category. Azure Backup generally has an upper hand due to its comprehensive features and scalability, whereas Infrascale stands out for its competitive pricing and attentive support.
Features: Infrascale provides user-friendly management, fast recovery times, and cost-effective solutions. Azure Backup offers seamless integration with Azure services, extensive cloud capabilities, and a comprehensive feature set suitable for complex environments.
Room for Improvement: Infrascale users suggest better integration with third-party applications, more detailed reporting, and enhanced features. Azure Backup users seek improvements in backup speed, a more intuitive setup process, and performance enhancements.
Ease of Deployment and Customer Service: Infrascale is generally regarded as easy to deploy with responsive customer service. Azure Backup is slightly more complex to deploy due to its rich feature set but benefits from extensive documentation and training resources. Infrascale's support is more personalized, whereas Azure offers comprehensive but less personalized assistance.
Pricing and ROI: Infrascale is recognized for its cost-effectiveness and quick ROI, making it attractive for smaller budgets. Azure Backup, despite a higher price point, is considered a worthwhile investment due to its extensive capabilities and integration potential. Infrascale leads in affordability, while Azure proves valuable for larger-scale projects.
The support from Microsoft is actually good; I have had positive experiences with it.
The technical support from Microsoft is good
I think the technical support by Microsoft is good overall.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Azure Backup is scalable since it is a global solution.
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Azure Backup is stable for Microsoft environments.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
The reporting functionality of Azure Backup needs improvement.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Azure Backup is expensive relative to the value we get from it.
The pricing of Azure Backup is fine; it is a low-cost solution.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The most valuable feature of Azure Backup is its simplicity.
It has a good impact on our cost savings and operational efficiency as it is a low-cost solution.
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.0% |
| Azure Backup | 1.2% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 12 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.
Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.
What key features does Azure Backup offer?Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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