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Axway Synchrony vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Axway Synchrony
Average Rating
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (4th), Managed File Transfer (MFT) (12th), API Management (21st), Integration Platform as a Service (iPaaS) (14th)
 

Featured Reviews

it_user651522 - PeerSpot reviewer
Delivery Module Lead at a tech services company with 10,001+ employees
It provides an API for advanced configuration. Version 6.11.4 is no longer supported by the vendor.
It is robust and flexible on new flow configurations. It provides an API for advanced configuration It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications. It also helps us understand the…
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications and helps us understand the file flow between applications and helps with troubleshooting issues."
"It is easy to use and is a feature-rich application in the EDI space."
"The most valuable features are XFB for its FTPS and SFTP."
"Fault tolerance, we rarely get hanged processes, therefore, it is reliable."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"We have absolutely seen ROI in terms of processing orders from customers, and the automation of processes is the best way to describe our return."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"The solution is flexible when it comes to adding integrations, it is much easier to use than the other tools we have to move the files, and across the board, we can move files in a short amount of time compared to our other existing tools."
"You will sleep well, because it's very reliable."
"For the first time, we can start doing things the same way, which means I can have customer service in one facility support customer service in the second facility, and when the next plant came on we were just able to say in SAP, "Here are some new ship-to's" without having to start re-testing with the customer, which saved a ton of work and made our reaction time 50 percent faster from our American plant."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
 

Cons

"The logging could be better in XFB."
"There are cheaper alternatives available in the market."
"Axway Synchrony Gateway 6.11.4 is no longer supported by the vendor."
"The speed of development needs improvement."
"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high."
"They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see."
 

Pricing and Cost Advice

Information not available
"The way they have their licensing structure set up, they have a lot of different modules. For us, we did not really know if we were licensed for certain things or not. We had to reach out to them multiple times to tell them that we were looking for this or that capability. We had to buy licenses for different things at different points in time, not knowing that we could have it bundled initially."
"Pricing has always seemed fair."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"We pay per message we use. We spend about £19,000 a year with them."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"The pricing seems to be competitive and the maintenance is standard."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
9%
Construction Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

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What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

Synchrony
SEEBURGER BIS
 

Overview

Information not available
 

Sample Customers

AIFE - Chorus, Soci_t_ Financire de Distribution (SFD) B2B, International Post Corporation, Union Nationale de Mutualit_s Socialistes, State of California, BHF-BANK, DHL, Clearstream MFT, CITIC Pacific Limited, Genzyme, AstraZeneca, Bollor_ Logistics, STET, MOgroep, Dartford Borough Council
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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