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Avada Software Infrared360 vs Axway Synchrony comparison

The compared Avada Software and Axway solutions aren't in the same category. Avada Software is ranked #70 in APM , and holds a 0.5% mindshare in the category. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 66% of Axway users who would recommend it.
Avada Software Infrared360
Read 13 Avada Software Infrared360 reviews
  • 2,396 Views
  • 1,222 Comparison Views
100% willing to recommend
Axway Synchrony
Read 3 Axway Synchrony reviews
    66% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Avada Software Infrared360 and Axway Synchrony based on real PeerSpot user reviews.

    Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

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    To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2026).
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2026
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    Helped 893,164 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Avada Software Infrared360
    Average Rating
    8.8
    Number of Reviews
    13
    Ranking in other categories
    Application Performance Monitoring (APM) and Observability (70th), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
    Axway Synchrony
    Average Rating
    6.6
    Number of Reviews
    3
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    WK
    Walter Kuhn
    ICT Architect at a tech services company with 51-200 employees
    Role-based access to queues, giving us more insights into problems
    * We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
    Read full review
    it_user651522 - PeerSpot reviewer
    it_user651522
    Delivery Module Lead at a tech services company with 10,001+ employees
    It provides an API for advanced configuration. Version 6.11.4 is no longer supported by the vendor.
    It is robust and flexible on new flow configurations. It provides an API for advanced configuration It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications. It also helps us understand the…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "Administration, Monitoring, and Delegation are the most valuable features of the solution."
    "We have easily created use case testing harnesses for specific flows that incorporate various message types."
    "Role-based access to queues, giving us more insights into problems."
    "I highly recommend Infrared360 for an all-in-one IBM MQ tool."
    "The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
    "One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
    "The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
    "Monitoring that ties into our incident management system"
    More Avada Software Infrared360 pros
    "It is easy to use and is a feature-rich application in the EDI space."
    "The most valuable features are XFB for its FTPS and SFTP."
    "It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications and helps us understand the file flow between applications and helps with troubleshooting issues."
     

    Cons

    "The user interface could be sexier and more ergonomic. The competing products have similar problems."
    "We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
    "We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
    "The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
    "One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
    "The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
    "The user interface could be sexier and more ergonomic."
    "One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
    More Avada Software Infrared360 cons
    "Axway Synchrony Gateway 6.11.4 is no longer supported by the vendor."
    "The logging could be better in XFB."
    "There are cheaper alternatives available in the market."
     

    Pricing and Cost Advice

    "Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
    "Start small, then increase licensing later as per your demand."
    "Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
    "Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
    Information not available
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    Top Industries

    By visitors reading reviews
    Financial Services Firm
    23%
    Construction Company
    12%
    Printing Company
    8%
    Manufacturing Company
    6%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business4
    Midsize Enterprise5
    Large Enterprise5
    No data available
     

    Comparisons

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    IBM SevOne Network Performance Management (NPM) vs Avada Software Infrared360
    Compared 10% of the time
    Dynatrace vs Avada Software Infrared360 Logo
    Dynatrace vs Avada Software Infrared360
    Compared 8% of the time
    Aurea CX Messenger vs Avada Software Infrared360 Logo
    Aurea CX Messenger vs Avada Software Infrared360
    Compared 6% of the time
    IBM MQ vs Avada Software Infrared360 Logo
    IBM MQ vs Avada Software Infrared360
    Compared 5% of the time
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    IBM B2B Integrator vs Axway Synchrony Logo
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    Compared 27% of the time
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    Compared 20% of the time
    SEEBURGER Business Integration Suite vs Axway Synchrony Logo
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    Compared 19% of the time
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    Compared 14% of the time
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    Product Reports

    Buyer's Guide
    Avada Software Infrared360
    May 2026
    Avada Software Infrared360 reportDownload Avada Software Infrared360 product report
    Buyer's Guide
    Business-to-Business Middleware
    May 2026
    Axway Synchrony reportDownload Axway Synchrony product report
     

    Also Known As

    Infrared360
    Synchrony
     

    Overview

    Avada Software Infrared360 is a comprehensive monitoring solution designed for businesses to effectively manage their enterprise middleware environments, providing robust support for operational processes.

    Avada Software Infrared360 acts as a powerful middleware management tool, offering real-time monitoring and detailed insights into system operations. Designed for seamless integration, it ensures users can troubleshoot and optimize their infrastructure efficiently. With its flexible architecture, users gain centralized control over their middleware systems, making it an invaluable asset for maintaining operational continuity.

    What features make Avada Software Infrared360 valuable?
    • Real-Time Monitoring: Enables live tracking of middleware environments to quickly identify issues.
    • Centralized Management: Offers a unified platform to oversee all deployments, reducing complexity.
    • Customizable Dashboards: Allows personalization for enhanced visibility tailored to user needs.
    • Historical Analytics: Provides data analysis over time to improve system performance and planning.
    Which benefits or ROI can users expect from Avada Software Infrared360?
    • Improved Efficiency: Streamlines operations through centralized and real-time management.
    • Enhanced Performance: Optimizes system functionality and reduces downtime with immediate issue resolution.
    • Cost Reduction: Decreases expenses related to managing middleware systems by improving resource allocation.
    • Scalability: Supports growth by accommodating expanding middleware requirements without significant re-investment.

    Avada Software Infrared360 is particularly effective in industries where large-scale middleware management is crucial, such as finance and telecommunications. These sectors benefit from its robust monitoring capabilities and real-time insights, enabling them to maintain high levels of service and operational efficiency.

    Avada Software
    Information not available
    Axway
     

    Sample Customers

    USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
    AIFE - Chorus, Soci_t_ Financire de Distribution (SFD) B2B, International Post Corporation, Union Nationale de Mutualit_s Socialistes, State of California, BHF-BANK, DHL, Clearstream MFT, CITIC Pacific Limited, Genzyme, AstraZeneca, Bollor_ Logistics, STET, MOgroep, Dartford Borough Council
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2026
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