"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"The solution is stable."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."
"The initial setup is fairly straightforward."
"Offers good patching."
"It is easy to install, and quick to deploy."
"Patching is very effective and reporting is very good."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"It is a bit of an old and outdated product."
"I would like to see more automation."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"Microsoft Endpoint Configuration Manager could improve the integration."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"In spite of us being a premier customer we find the support unsatisfactory."
"Cloud-based improvements need to be better managed."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
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AWS Systems Manager is ranked 11th in Configuration Management with 1 review while Microsoft Endpoint Configuration Manager is ranked 1st in Configuration Management with 38 reviews. AWS Systems Manager is rated 8.0, while Microsoft Endpoint Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Root cause analysis helps us find source of unexpected spikes". On the other hand, the top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". AWS Systems Manager is most compared with AWS OpsWorks, Red Hat Ansible Automation Platform, Red Hat Satellite, BigFix and Microsoft Endpoint Manager, whereas Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, ManageEngine Desktop Central, Tanium and Jamf Pro.
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