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AWS Step Functions vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Workload Automation (10th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
36th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.2%, down from 2.7% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
CD
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One can rate all the calls and that is a good feature."
"It's Amazon, it's scalable."
"The JSON app launched recently allows us to define data execution more easily."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."
"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."
"Overall, I would rate AWS Step Functions at least nine out of ten."
"It is a scalable solution."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable feature is the flexibility in using it."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
 

Cons

"The price and support are areas with shortcomings where the solution needs to improve."
"One area for improvement is the payload size. Currently, I sometimes have to save data as a file since I cannot pass it within Step Functions, necessitating caching in processes."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The pricing of the solution can be improved."
"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."
"If AWS Step Functions keeps adding more integrations, it would be even better."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"It is difficult to suggest improvements at the moment."
"In terms of stability, like every product it has its issues."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"The development teams should be more agile and they need to have more team members."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"I would like to see more automated analytics built into the solution."
"Improvement is needed in supporting the partner ecosystem."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution's price is reasonable."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
25%
Computer Software Company
14%
Government
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
The primary use case was the execution of scripts and data migration related to data lakes. We were using Python and other AWS Step Functions ( /products/aws-step-functions-reviews ).
What advice do you have for others considering Amazon Step Functions?
I would recommend AWS Step Functions to others. Overall, I rate AWS Step Functions an eight out of ten.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Amazon Step Functions, Step Functions
OmniFlow
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Rak Bank, Bank Dhofar
Find out what your peers are saying about AWS Step Functions vs. Newgen OmniFlow and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.