AWS Step Functions vs Bizagi comparison

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AWS Step Functions

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and AWS Step Functions compete in the business process management and orchestration category. AWS Step Functions generally has the upper hand due to its robust capabilities in integrating with AWS services and scalability.

Features: Bizagi is known for its ease of modeling, full BPMN 2.0 support, and intuitive design, especially with the Bizagi Modeler. Meanwhile, AWS Step Functions stands out for seamless AWS integration, JSON-based workflows, and strong error management capabilities.

Room for Improvement: Bizagi faces performance issues with complex processes, licensing challenges, and needs better integration capabilities. AWS Step Functions could improve with more data transformation options, better IDE integration, and simplified pricing.

Ease of Deployment and Customer Service: Bizagi offers flexible deployment options, including on-premises and hybrid, and has solid community support but unreliable technical support. AWS Step Functions are cloud-based, providing efficient deployment but mixed reviews on customer service.

Pricing and ROI: Bizagi's flexible pricing, including a free modeler, is valued, though price increases worry users. AWS Step Functions uses a usage-based pricing model that, while reasonable, can become costly with increased use, though users appreciate its integration capabilities for better ROI.

To learn more, read our detailed AWS Step Functions vs. Bizagi Report (Updated: December 2025).

AWS Step Functions vs. Bizagi

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.3

AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.

Sentiment score

5.8

Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.

No quotes available

For more quotes and insights, download the AWS Step Functions report

No quotes available

For more quotes and insights, download the Bizagi report

Customer Service

Sentiment score

5.9

AWS Step Functions support is reliable, but users desire quicker, tailored assistance; enterprise support offers rapid, expensive yet effective help.

Sentiment score

6.5

Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.

The speed of reply and the content of their responses usually solve the problems that arise.

Carlos JARDIM

EPM Practice Manager at a tech services company with 1,001-5,000 employees

I use enterprise support, which is excellent, providing responses within fifteen minutes.

For more quotes and insights, download the AWS Step Functions report

Senior AWS Tech Lead at Nextios

The toolset is very intuitive, so we didn’t need to contact their support much.

Enterprise Architect at a mining and metals company with 10,001+ employees

We cannot expect major customer support.

For more quotes and insights, download the Bizagi report

Architect at Evoke

Scalability Issues

Sentiment score

7.0

AWS Step Functions are valued for efficient scalability, handling demand spikes and multiple requests, suitable for medium to large organizations.

Sentiment score

6.2

Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.

Starting separate Step Functions for each request, making it highly scalable.

For more quotes and insights, download the AWS Step Functions report

Senior AWS Tech Lead at Nextios

There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

There is no direct scalability option.

Architect at Evoke

If I rate scalability from one to ten, I would probably give it a six.

For more quotes and insights, download the Bizagi report

Enterprise Architect at a mining and metals company with 10,001+ employees

Stability Issues

Sentiment score

7.8

AWS Step Functions are praised for stability and reliability, ensuring consistent performance and uptime across multiple availability zones.

Sentiment score

6.8

Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.

If one zone fails, others handle the demand, ensuring high availability.

For more quotes and insights, download the AWS Step Functions report

Senior AWS Tech Lead at Nextios

I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

No quotes available

For more quotes and insights, download the Bizagi report

Room For Improvement

AWS Step Functions needs improvements in data limits, integrations, pricing, and execution visibility while enhancing fault tolerance and third-party support.

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.

It would benefit from more integration with different applications or services.

Carlos JARDIM

EPM Practice Manager at a tech services company with 1,001-5,000 employees

For more quotes and insights, download the AWS Step Functions report

The decision map could be improved to allow more than three options at a decision point.

Micah Rachuonyo

Principal Standardization Officer at KEBS

For more mature environments, the integration to live systems is lacking, which affects its applicability.

Enterprise Architect at a mining and metals company with 10,001+ employees

Reporting capabilities can be improved more, and community support should be increased.

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Architect at Evoke

Setup Cost

AWS Step Functions pricing fluctuates based on usage, leading to potential high bills despite being cheaper than Azure Workflow.

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.

Pricing for Step Functions is very cheap.

For more quotes and insights, download the AWS Step Functions report

Senior AWS Tech Lead at Nextios

The cost is average, provided it is configured correctly.

Dmytro Burmistrenko

Big Data Architect at SoftServe Ltd.

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.

For more quotes and insights, download the Bizagi report

Enterprise Architect at a mining and metals company with 10,001+ employees

Valuable Features

AWS Step Functions enable efficient workflow automation with integration, orchestration, parallel tasking, and management through a user-friendly interface.

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.

Step Functions provide seamless integration with AWS services, which enhances the speed of application development.

For more quotes and insights, download the AWS Step Functions report

Senior AWS Tech Lead at Nextios

AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.

Dmytro Burmistrenko

Big Data Architect at SoftServe Ltd.

It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.

Carlos JARDIM

EPM Practice Manager at a tech services company with 1,001-5,000 employees

It is open source.

Architect at Evoke

The user interface is very good, making it easy for business people to understand.

For more quotes and insights, download the Bizagi report

Enterprise Architect at a mining and metals company with 10,001+ employees

Bizagi has rich functionalities; compared to other BPMN tools, it has more features.

reviewer2596632

Graphic Designer at a computer software company with 5,001-10,000 employees

Categories and Ranking

AWS Step Functions

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Workload Automation (10th)

Bizagi

Ranking in Business Process Management (BPM)

9th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (13th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.7%, down from 2.3% compared to the previous year. The mindshare of Bizagi is 4.2%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Bizagi	4.2%
AWS Step Functions	1.7%
Other	94.1%

Business Process Management (BPM)

Featured Reviews

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

Orchestration and integration simplify processes with seamless stability and reliability

I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.

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Intuitive toolset engages users effectively in agile projects

Enterprise Architect at a mining and metals company with 10,001+ employees

I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Financial Services Firm

11%

Computer Software Company

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	16
Large Enterprise	36

Questions from the Community

What do you like most about Amazon Step Functions?

The integration capability is easy, whereas building state machines is tricky.

What is your primary use case for Amazon Step Functions?

My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.

What advice do you have for others considering Amazon Step Functions?

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

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Product Reports

Download AWS Step Functions product report

AWS Step Functions

January 2026

Download Bizagi product report

January 2026

Also Known As

Amazon Step Functions, Step Functions

No data available

Overview

AWS Step Functions integrate seamlessly with other AWS services to offer efficient pipeline and workflow management. Its intuitive design allows for streamlined orchestration, easily handling complex tasks.

AWS Step Functions provide robust orchestration and automation capabilities, simplifying the creation of workflows with graphical and JSON-based designs. It excels in managing tasks through advanced parallelization and error handling features. Automatic scaling further enhances performance, ensuring reliability in varied environments. However, improvements are needed in IDE integration, larger data handling, and fault tolerance. Users find value in its capacity for microservice orchestration and data integration, although dependency on the Amazon ecosystem and limited third-party integrations pose challenges.

What are the key features of AWS Step Functions?

Integration with AWS Services: Facilitates seamless coordination with AWS offerings like Lambda and Glue.
Graphical and JSON-Based Design: User-friendly interfaces simplify workflow design and management.
Advanced Orchestration: Efficiently manages task execution with parallelization and error handling.
Automatic Scaling: Ensures optimal performance by adjusting resources as needed.
Microservice Integration: Supports smooth microservice communication and operation.

What benefits should organizations assess when considering AWS Step Functions?

Enhanced Efficiency: Automates and streamlines task execution across platforms.
Scalability: Adapts to workloads, providing flexibility in resource management.
Improved Workflow Management: Facilitates reliable and error-free operations.
Visualization and Automation: Simplifies complex processes with visual tools.
Data Validation and Script Execution: Integrates data operations smoothly within data lakes.

In industries managing data pipelines, AWS Step Functions orchestrate workflows, execute parallel ETL jobs, and integrate various AWS services, enabling smoother operations and efficient data migration. Companies benefit from streamlined processes and robust handling of interdependent tasks.

Amazon Web Services (AWS)

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.