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AWS Backup vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
SaaS Backup (4th)
Norton Small Business
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (15th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of AWS Backup is 3.5%, up from 3.1% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Simplify compliance and management of multiple backups with centralized cloud solutions
AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The snapshots we take through AWS Backup are very effective."
"The most valuable feature is the daily incremental site backup."
"It also saves costs and is quick."
"What I like about AWS Backup is its simple approach to a complex problem."
"The customer service is top-notch, rated ten out of ten."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"The features of AWS Backup are very service-oriented and user-friendly."
"The most valuable feature is its ease of use."
"The solution has good performance."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The most valuable feature of Norton 360 has been its robust notification system."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The solution detects viruses very, very fast."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The performance is fine."
 

Cons

"The time it takes to complete the backups could be reduced."
"It could be less expensive."
"There are some limitations to partial backup in AWS Backup."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."
"AWS Backup could benefit from including more services."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"The solution's reporting features and restore features can be improved."
"The tool should be easily available in the market and should be cheaper."
"I would like to see Norton 360 improve the speed of its cloud backup."
"One area where Norton 360 could improve is the constant push for upselling."
"There's a need for enhanced security measures."
"Norton 360’s features for device optimization could be better."
"The solution’s stability could be improved."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The tool's price is an area of concern where improvements are required."
 

Pricing and Cost Advice

"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"Our customers pay a monthly AWS fee that includes the AWS Backup service."
"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"Its price is much cheaper than some vendors but more expensive than others."
"AWS Backup is a very cheap solution."
"The pricing is decent."
"AWS is more expensive than some competitors like Azure."
"Price-wise, I rate the solution a six out of ten. One only has to pay for the storage cost of AWS solutions, which is the standard cost provided by AWS."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
"The solution is cost-effective."
"The tool has a yearly licensing."
"The price is fairly acceptable."
"It is an inexpensive product. We purchase its yearly license."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly. To perform backups, we need to follow specific steps and queries. When refreshing, if we want to do da...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

TransferWise
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Find out what your peers are saying about AWS Backup vs. Norton Small Business and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.