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AWS Backup vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
AWS Backup enhances ROI through data protection, compliance readiness, and cost-effective, efficient backup management with strong time savings.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
 

Customer Service

Sentiment score
6.5
AWS Backup customer service is generally appreciated for quick responses, though satisfaction varies with complexity and support plan level.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
The customer service is top-notch, rated ten out of ten.
Senior DevOps Engineer at Alibaba Group
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
Senior Analyst at ESRI INDIA
 

Scalability Issues

Sentiment score
7.3
AWS Backup is scalable and suitable for various businesses, despite limited platform support and certain feature constraints.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
 

Stability Issues

Sentiment score
8.0
AWS Backup is highly stable and reliable, boasting 99.99% uptime, with minor issues for less experienced users.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
AWS Backup is very stable, rating nine out of ten.
Senior DevOps Engineer at Alibaba Group
 

Room For Improvement

AWS Backup needs better reporting, faster restores, enhanced hybrid support, cost efficiency, improved UX, and better database compatibility.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Stronger automated recovery testing capabilities and enhanced governance features for larger, multi-account, and multi-regional environments would make AWS Backup even more valuable for enterprise-scale operations.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
When refreshing, if we want to do daily backups, it becomes quite costly.
Lead Developer at a tech services company with 201-500 employees
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Senior DevOps Engineer at Alibaba Group
 

Setup Cost

AWS Backup costs depend on storage and usage, requiring monitoring despite competitive pricing, with non-transparent enterprise terms.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
Senior DevOps Engineer at Alibaba Group
 

Valuable Features

AWS Backup provides centralized management, cross-region support, scalability, and security, with seamless AWS integration and user-friendly automation.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
Lead Developer at a tech services company with 201-500 employees
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
Senior DevOps Engineer at Alibaba Group
Cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
13th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
SaaS Backup (5th)
NetApp Cloud Backup
Ranking in Cloud Backup
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (34th), Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.1%, down from 3.5% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup2.1%
NetApp Cloud Backup0.8%
Other97.1%
Cloud Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
Manufacturing Company
13%
Construction Company
11%
Financial Services Firm
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...
What is your primary use case for AWS Backup?
I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Overview

 

Sample Customers

TransferWise
Information Not Available
Find out what your peers are saying about AWS Backup vs. NetApp Cloud Backup and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.