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AvePoint Cloud Backup vs Carbonite Server comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the email backup and the SharePoint backup.""It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

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"Easy verification of things is the most valuable feature.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""Technical support handled all our issues quickly and effectively.""It seems reliable and easy to use.""It does not slow down your computer or use a lot of resources as it works."

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Cons
"It is not a traditional restore process and it is somewhat limited in what we can do.""Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."

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"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""They do not yet have USB recovery but they are adding it in coming releases."

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Pricing and Cost Advice
  • "I am not sure, but I believe that the cost is $7 USD per user."
  • "It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
  • More AvePoint Cloud Backup Pricing and Cost Advice →

  • "The pricing is between $120 and $150 per year."
  • "Its price is reasonable."
  • More Carbonite Server Pricing and Cost Advice →

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    622,358 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also be… more »
    Top Answer:The most valuable features are the email backup and the SharePoint backup.
    Top Answer:This product costs more upfront but in the end, it's cheaper than the competitors once you back everything up. I don't like how the licensing works because you purchase the license from a third-party… more »
    Top Answer:Easy verification of things is the most valuable feature.
    Top Answer:The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better… more »
    Ranking
    20th
    out of 54 in Cloud Backup
    Views
    4,708
    Comparisons
    3,546
    Reviews
    2
    Average Words per Review
    424
    Rating
    9.0
    22nd
    out of 54 in Cloud Backup
    Views
    2,672
    Comparisons
    2,188
    Reviews
    2
    Average Words per Review
    642
    Rating
    8.5
    Comparisons
    Also Known As
    Carbonite Recover Backup
    Learn More
    Overview

    A Service Level Agreement doesn’t cover it all. SLAs account for service disruptions, but good luck recovering lost, deleted, or corrupt content. AvePoint Cloud Backup makes the best of a worst-case scenario. Whether it’s user error, an outage, or a ransomware attack - we’ve got your back(up).

    Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

    Offer
    Learn more about AvePoint Cloud Backup
    Learn more about Carbonite Server
    Sample Customers
    Swedish Match, Hydro, Mercury IT, Avepoint
    INLINE Commercial Construction, Hamilton County
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider19%
    Government9%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider18%
    Wholesaler/Distributor6%
    Government5%
    Company Size
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    Buyer's Guide
    Cloud Backup
    July 2022
    Find out what your peers are saying about Veeam Software, Rubrik, Zerto and others in Cloud Backup. Updated: July 2022.
    622,358 professionals have used our research since 2012.

    AvePoint Cloud Backup is ranked 20th in Cloud Backup with 2 reviews while Carbonite Server is ranked 22nd in Cloud Backup with 3 reviews. AvePoint Cloud Backup is rated 9.0, while Carbonite Server is rated 8.6. The top reviewer of AvePoint Cloud Backup writes "User-friendly, knowledgeable technical support, and the email backup features work well". On the other hand, the top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". AvePoint Cloud Backup is most compared with Veeam Backup for Office 365, Metallic, Druva inSync, Acronis Backup and MSP360 Backup, whereas Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Acronis Backup, Veeam Backup & Replication and N-able Cove Data Protection.

    See our list of best Cloud Backup vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.