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AvePoint Cloud Backup vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
SaaS Backup (5th)
Carbonite Server
Ranking in Cloud Backup
48th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (59th)
 

Mindshare comparison

As of September 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.3%, down from 3.7% compared to the previous year. The mindshare of Carbonite Server is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
AvePoint Cloud Backup3.3%
Carbonite Server1.1%
Other95.6%
Cloud Backup
 

Featured Reviews

Hendrik Belitz - PeerSpot reviewer
Has a straightforward setup process and valuable data security policies
The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.
Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"It is the only product in the market that offers platform backup."
"The initial setup is super easy."
"The backup and recovery functionalities of the product are very useful."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"The efficiency and convenience are excellent."
"I find the BMR/image and the recovery pieces are valuable."
 

Cons

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"The configuration could be made easier."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The restoration could be faster."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The product's price is an area of concern where improvements are required."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
 

Pricing and Cost Advice

"I am not sure, but I believe that the cost is $7 USD per user."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"It costs a little bit more than other competitors in the market."
"I would say that the pricing policy of the product is flexible and good."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"The platform is more expensive than other vendors."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
8%
Retailer
7%
Computer Software Company
16%
Manufacturing Company
10%
Healthcare Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
Ask a question
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Also Known As

No data available
Carbonite Recover Backup
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about AvePoint Cloud Backup vs. Carbonite Server and other solutions. Updated: September 2025.
866,755 professionals have used our research since 2012.