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AvePoint Cloud Backup vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
17th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
SaaS Backup (5th)
Carbonite Server
Ranking in Cloud Backup
45th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (57th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 1.7%, down from 3.7% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AvePoint Cloud Backup1.7%
Carbonite Server1.3%
Other97.0%
Cloud Backup
 

Featured Reviews

Axel Peter Brox - PeerSpot reviewer
Hospitality Specialist at Bechtle
Backup has become straightforward for our clients but deployment insights are still limited
Azure is quite a broad topic, so it is really difficult to give a straightforward answer to that question. Easy deployment for easy configurations is straightforward, but you can make it as difficult and complex as you can within Azure.It also depends on the actual environment. In most cases that we are involved in, it is between two and five people.I am overall satisfied with the pricing and licensing policy of AvePoint, as pricing compared to other products is competitive. I would rate this review as a seven.
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"I rate the overall solution a 9 out of 10."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"For me personally, the best feature in AvePoint Cloud Backup is mostly its ease of use."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"The product's initial setup phase was super easy."
"The backup and recovery functionalities of the product are very useful."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"This solution is very simple to use and I will recommend it to anybody."
"It seems reliable and easy to use."
"Easy verification of things is the most valuable feature."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is very stable."
"The efficiency and convenience are excellent."
 

Cons

"For me, it is very difficult to say how AvePoint Cloud Backup can be improved because I am not working on those implementation projects."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The configuration could be made easier."
"The product's price is an area of concern where improvements are required."
"The restoration could be faster."
"It is challenging for small or medium-sized businesses to purchase it."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"When you have to restore it, Carbonite takes a lot of time."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
 

Pricing and Cost Advice

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"It costs a little bit more than other competitors in the market."
"I am not sure, but I believe that the cost is $7 USD per user."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"The platform is more expensive than other vendors."
"I would say that the pricing policy of the product is flexible and good."
"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Retailer
9%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
10%
Computer Software Company
9%
Healthcare Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What needs improvement with AvePoint Cloud Backup?
AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than o...
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Also Known As

No data available
Carbonite Recover Backup
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about AvePoint Cloud Backup vs. Carbonite Server and other solutions. Updated: June 2026.
899,258 professionals have used our research since 2012.