Avaya IX Meetings vs TeamViewer comparison

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Avaya IX Meetings

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

Avaya IX Meetings and TeamViewer Business are products in the virtual collaboration and remote access market. TeamViewer Business seems to have the upper hand due to its superior features and ease of use.

Features: Avaya IX Meetings offers a comprehensive communication suite, robust collaboration capabilities, and easy scheduling. TeamViewer Business excels with advanced remote access features, quick connections, and versatile integration options.

Ease of Deployment and Customer Service: Avaya IX Meetings provides a straightforward deployment process with strong customer support. TeamViewer Business offers quick setup and an intuitive interface for hassle-free installation, with effective customer service.

Pricing and ROI: Avaya IX Meetings provides cost-effective pricing plans attractive to budget-conscious firms and good ROI. TeamViewer Business, although more expensive, offers substantial value and higher ROI potential, justifying the cost for businesses needing advanced functionalities.

To learn more, read our detailed Avaya IX Meetings vs. TeamViewer Report (Updated: June 2026).

Avaya IX Meetings vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

13th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of July 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.6%, up from 0.8% compared to the previous year. The mindshare of TeamViewer is 3.8%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.8%
Avaya IX Meetings	1.6%
Other	94.6%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the share information function."

"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."

"Interesting collaboration features."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."

"TeamViewer Business has positively impacted my organization by helping us resolve critical issues within the four-hour SLA contracts we have with clients, avoiding penalties associated with delays."

"I would advise others this is the best solution for administrators or IT personnel."

"I can control any customer's PC right from my computer with ease."

"There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."

"I recommend it as a solution for remote disk users."

"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."

"I have never had to contact customer support for any connection issues."

"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."

More TeamViewer pros

Cons

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."

"Avaya IX Meetings' deployment is complex."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Increase in participant numbers reduces quality of video and sound."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"It does what I need it to do but I think it's expensive."

"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."

"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."

"The installation and the update agent could improve."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

More TeamViewer cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We are using the free version of TeamViewer."

"We use the free version of TeamViewer."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"We are using the standard free version of TeamViewer."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"We are using the free version of TeamViewer."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

11%

Construction Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

What is your primary use case for Avaya IX Meetings?

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

Webex vs Avaya IX Meetings

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Product Reports

Download Avaya IX Meetings product report

Virtual Meetings

May 2026

Download TeamViewer product report

June 2026

Also Known As

Flare, Avaya Flare

TeamViewer Tensor

Overview

Avaya IX Meetings offers a robust platform for seamless communication and collaboration, designed for businesses seeking efficiency in virtual interactions.

Avaya IX Meetings is renowned for its ability to facilitate effective communication through its cloud-based meetings and conferencing tools. It provides companies with reliable and scalable solutions for managing virtual meetings, ensuring productivity and ease of use for a range of users. Its comprehensive features make it a strong choice for companies valuing flexibility and security in their communications strategy.

What are the key features of Avaya IX Meetings?

HD Video Conferencing: Delivers crisp, clear video calls ensuring effective face-to-face communication.
Screen Sharing: Enables users to share their screens for presentations or demonstrations, enhancing collaboration.
Meeting Recording: Offers the option to record meetings, which can be useful for future reference and training.
Integration Capability: Easily integrates with other applications, allowing for streamlined workflows.

What benefits should you consider when reviewing Avaya IX Meetings?

Improved Communication: Enhances team interaction through high-quality video and sound.
Cost Efficiency: Reduces travel costs and time by facilitating remote meetings.
Flexibility: Supports mobile and desktop users, enabling participation from diverse locations.
Security: Provides robust security measures, safeguarding conference data and communications.

In industries like healthcare and education, Avaya IX Meetings plays a crucial role in facilitating remote consultations and virtual classrooms. It adapts to these specific environments by offering features that cater to remote diagnostics for healthcare professionals and interactive learning tools for educators, ensuring communication remains effective and secure.

Avaya

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross