Avaya IX Meetings vs Polycom RealPresence Clariti comparison

Avaya and Poly are both solutions in the Virtual Meetings category. Avaya is ranked #17 with an average rating of 8.0, while Poly is ranked #11 with an average rating of 8.5. Avaya holds a 1.4% mindshare in VM, compared to Poly’s 1.7% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 100% of Poly users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

298 Views
295 Comparison Views

100% willing to recommend

Polycom RealPresence Clariti

Read 5 Polycom RealPresence Clariti reviews

371 Views
371 Comparison Views

100% willing to recommend

Avaya IX Meetings

Polycom RealPresence Clariti

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Avaya IX Meetings and Polycom RealPresence Clariti are competing in the video conferencing industry. Avaya IX Meetings stands out for cost-effectiveness, while Polycom RealPresence Clariti has a superior feature set.

Features: Avaya IX Meetings offers seamless integration, simplified user experience, and accessibility for non-technical staff. Polycom RealPresence Clariti provides advanced conferencing tools, superior audio quality, and comprehensive communication solutions.

Ease of Deployment and Customer Service: Avaya IX Meetings delivers hassle-free cloud-based deployment and straightforward customer support. Polycom RealPresence Clariti requires complex on-premise setup and offers premium support for tailored deployments.

Pricing and ROI: Avaya IX Meetings presents an attractive setup cost with rapid ROI, appealing to budget-conscious companies. Polycom RealPresence Clariti commands a higher initial investment with a slower ROI but justifies the price with long-term functionality value.

To learn more, read our detailed Avaya IX Meetings vs. Polycom RealPresence Clariti Report (Updated: December 2025).

Buyer's Guide

Avaya IX Meetings vs. Polycom RealPresence Clariti

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

17th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Polycom RealPresence Clariti

Ranking in Virtual Meetings

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.4%, up from 0.7% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.7%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Polycom RealPresence Clariti	1.7%
Avaya IX Meetings	1.4%
Other	96.9%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Norm Hubert

VTC Network manager at a government with 10,001+ employees

The ability to track call flow and history simplifies call management while bridging issues persist

I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable. It improved from a support model perspective. It simplified the licensing, reduced administration since it's based on calls, not based on users. It's about managing the calls and verifying we have enough space as opposed to always adding licenses for endpoints or users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"I like the share information function."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"It's on-prem, which is great."

"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."

"It does a good job of integrating with other software."

"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."

Cons

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"Could have a wider range of use cases."

"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."

"The customer needs this platform to be a little bit more customized."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"Polycom RealPresence Clariti is very bad when moving towards the cloud."

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."

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Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

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What is your primary use case for Avaya IX Meetings?

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What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

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What needs improvement with Polycom RealPresence Clariti?

They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...

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What is your primary use case for Polycom RealPresence Clariti?

We use it both nationally and internationally with our partners, however, it's used in a closed environment.

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What advice do you have for others considering Polycom RealPresence Clariti?

I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...

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Comparisons

Webex vs Avaya IX Meetings

Compared 34% of the time

Cisco Meeting Server vs Avaya IX Meetings

Compared 25% of the time

Blackboard Collaborate vs Avaya IX Meetings

Compared 21% of the time

Microsoft Teams vs Avaya IX Meetings

Compared 21% of the time

More Avaya IX Meetings Competitors

Cisco TelePresence vs Polycom RealPresence Clariti

Compared 60% of the time

Cisco Meeting Server vs Polycom RealPresence Clariti

Compared 40% of the time

More Polycom RealPresence Clariti Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Avaya IX Meetings product report

Buyer's Guide

Virtual Meetings

January 2026

Download Polycom RealPresence Clariti product report

Also Known As

Flare, Avaya Flare

RealPresence Clariti, Clariti

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Baptist Health Corbin, North Carolina Central University

Buyer's Guide

Avaya IX Meetings vs. Polycom RealPresence Clariti

December 2025

Free Report: Avaya IX Meetings vs. Polycom RealPresence Clariti

Find out what your peers are saying about Avaya IX Meetings vs. Polycom RealPresence Clariti and other solutions. Updated: December 2025.

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