Avaya IX Meetings vs Polycom RealPresence Clariti comparison

Avaya and Poly are both solutions in the Virtual Meetings category. Avaya is ranked #20 with an average rating of 8.0, while Poly is ranked #11 with an average rating of 8.5. Avaya holds a 0.7% mindshare in VM, compared to Poly’s 1.4% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 100% of Poly users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

153 Views
58 Comparison Views

100% willing to recommend

Polycom RealPresence Clariti

Read 5 Polycom RealPresence Clariti reviews

205 Views
120 Comparison Views

100% willing to recommend

Avaya IX Meetings

Polycom RealPresence Clariti

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Avaya IX Meetings and Polycom RealPresence Clariti are competing in the video conferencing industry. Avaya IX Meetings stands out for cost-effectiveness, while Polycom RealPresence Clariti has a superior feature set.

Features: Avaya IX Meetings offers seamless integration, simplified user experience, and accessibility for non-technical staff. Polycom RealPresence Clariti provides advanced conferencing tools, superior audio quality, and comprehensive communication solutions.

Ease of Deployment and Customer Service: Avaya IX Meetings delivers hassle-free cloud-based deployment and straightforward customer support. Polycom RealPresence Clariti requires complex on-premise setup and offers premium support for tailored deployments.

Pricing and ROI: Avaya IX Meetings presents an attractive setup cost with rapid ROI, appealing to budget-conscious companies. Polycom RealPresence Clariti commands a higher initial investment with a slower ROI but justifies the price with long-term functionality value.

To learn more, read our detailed Avaya IX Meetings vs. Polycom RealPresence Clariti Report (Updated: April 2025).

Buyer's Guide

Avaya IX Meetings vs. Polycom RealPresence Clariti

April 2025

Download the complete report

Helped 851,491 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

20th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Polycom RealPresence Clariti

Ranking in Virtual Meetings

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

Read full review

Octavian Vlad

Business Development Manager at LASTING System

On-premises with improved quality and god reliability

I'm implementing several platforms, the biggest one, the 2.0. We are the value-add. What that means is we are in front of the customer one reseller, however, we are integrating the entire solution, and we are making, from the start point, the POC in front of the customer, to the endpoint, the implementation and maintenance. It's important to have your proper lab if you are a system integrator in order to understand the technology and to play in your garden before going in front of the customer. This is the first rule. The second one is to use as much as you can, the Poly support, ad there are no yet admin guides and user guides yet. I'd rate the solution eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"Interesting collaboration features."

"I like the share information function."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."

"It does a good job of integrating with other software."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"It's on-prem, which is great."

"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."

Cons

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"Polycom RealPresence Clariti is very bad when moving towards the cloud."

"Could have a wider range of use cases."

"The customer needs this platform to be a little bit more customized."

"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

851,491 professionals have used our research since 2012.

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What needs improvement with Polycom RealPresence Clariti?

They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...

See all answers

What is your primary use case for Polycom RealPresence Clariti?

We use it both nationally and internationally with our partners, however, it's used in a closed environment.

See all answers

What advice do you have for others considering Polycom RealPresence Clariti?

I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...

See all answers

Comparisons

No data available

Cisco TelePresence vs Polycom RealPresence Clariti

Compared 56% of the time

Cisco Meeting Server vs Polycom RealPresence Clariti

Compared 44% of the time

More Polycom RealPresence Clariti Competitors

Product Reports

Buyer's Guide

Virtual Meetings

May 2025

Download Avaya IX Meetings product report

Buyer's Guide

Virtual Meetings

May 2025

Download Polycom RealPresence Clariti product report

Also Known As

Flare, Avaya Flare

RealPresence Clariti, Clariti

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Baptist Health Corbin, North Carolina Central University

Buyer's Guide

Avaya IX Meetings vs. Polycom RealPresence Clariti

April 2025

Free Report: Avaya IX Meetings vs. Polycom RealPresence Clariti

Find out what your peers are saying about Avaya IX Meetings vs. Polycom RealPresence Clariti and other solutions. Updated: April 2025.

DOWNLOAD NOW

851,491 professionals have used our research since 2012.

See our Avaya IX Meetings vs. Polycom RealPresence Clariti report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.