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Avast Business Hub vs Datto Remote Monitoring and Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
20th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (11th), Endpoint Protection Platform (EPP) (47th), Ransomware Protection (14th)
Datto Remote Monitoring and...
Ranking in Remote Monitoring and Management (RMM)
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 1.7%, up from 0.6% compared to the previous year. The mindshare of Datto Remote Monitoring and Management is 9.7%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Datto Remote Monitoring and Management9.7%
Avast Business Hub1.7%
Other88.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
IT Consultant at College Notre Dame de Nazareth
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Alex Clerici - PeerSpot reviewer
System Integrator IT Manager at Tecnimex S.r.l.
Granular monitoring and automated patching have improved service delivery and customer autonomy
I am always busy and have a lot to handle as the customer asks. I absolutely see the importance because if we lose this opportunity, it is probably detrimental. From my experience, automated patch management is considered efficient and useful, but it needs proper training. During the initial deployment, I faced some challenges as operating systems often have vulnerabilities that arise month by month. Datto Remote Monitoring and Management alone is not sufficient for effective patching; I need to pay attention to the manufacturer platform as well. Therefore, I must manage the RMM software effectively while being mindful of the lifecycle of operating systems to identify the best patch policy to adopt. Datto Remote Monitoring and Management's real-time monitoring capabilities are very granular depending on what I want to manage. For Windows, PCs, servers, and other devices such as tablets, I can customize my policy quite effectively. However, for network devices, there are other tools that might be more efficient than Datto Remote Monitoring and Management, such as Ovic, which is a specific solution for network scenarios. If I prefer not to use two separate solutions, I can meet minimal needs with Datto Remote Monitoring and Management's network module. I find the reporting and analytics features of Datto Remote Monitoring and Management to be very efficient as they are granular and rely on many customizable predefined templates. As an example of utilizing the reporting and analytics features for my customers, I act as an MSP provider and can define a site for an end customer, allowing them to monitor their environment by creating a specific account with defined roles. Consequently, a customer can often operate autonomously without my intervention while having an overview of their IT environment. I can control the reporting capabilities at different levels, giving customers autonomy if configured correctly. Regarding the remote control capabilities of Datto Remote Monitoring and Management, it offers various ways to control devices remotely. While it may not be the best module in the suite, when used alongside other tools, it can solve many problems. Regarding pricing and licensing, after recent updates, I believe Kaseya has found a correct way to offer this solution by modifying their licensing policy. I can start with a minimum committed license, and if I exceed my limits, the additional costs can be managed efficiently by paying the difference. Also, if I wish to reduce my licensing, I can do so through my account manager. The latest news about Datto's licensing seems very interesting, and I plan to evaluate it further in the coming months. I chose Datto because of my positive impressions regarding their local support during the initial phase. I received good assistance from the distributor, who provided interesting tools and integrations for Datto. I can answer what other best features Datto has compared to others after I have explored other solutions deeply. Recently, I connected with N-able but do not remember the name of another solution that seemed interesting. Testing solutions comprehensively requires a time investment, which is something I currently lack. I do not currently have any questions. If I have questions in the future, I will likely reach out through my PeerSpot account or another method. I rate this product nine out of ten overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our time to response to malware is now at the lowest percentage possible."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"The solution is easy to use."
"The installation was simple, and it did not take very long."
"As a free product, it is top of its class, with this solution installed I am not concerned about threats to my PC."
"After installing Avast, this did not happen."
"It's straightforward to set up."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."
"We originally had around three techs supporting probably about 150 or so PCs, and we're currently supporting 600 PCs with the same amount of techs."
"It has a single pane of glass, and it integrates well with other software."
"Its scalability is fantastic; you can scale it up and down, and in terms of usage, it is the only product that we use for remote management."
"The project management and task management features work well. It's a decent product in that regard."
"Datto Remote Monitoring is a little more robust compared to Automate, with components that let you audit inventory, see which customer has which device or what devices haven't been rebooted within the last 30 days, and access and run scripts on any device across the whole site."
"AEM support is great for Macs."
"The best feature that Datto Remote Monitoring and Management offers is the connectivity, which seems to be a whole lot quicker and responsive than Kaseya 10."
 

Cons

"It reduces network and bandwidth speed."
"I would like to see better protection such as prevention from hacker attacks and fake websites."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"Making the price a bit cheaper would be an improvement."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"It reduces network and bandwidth speed."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"Making the price a bit cheaper would be an improvement."
"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."
"Right now, it's not making monetary sense."
"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level."
"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."
"Datto Remote Monitoring and Management alone is not sufficient for effective patching; I need to pay attention to the manufacturer platform as well."
"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."
"We would like to see a little more functionality when monitoring network devices, such as switches and routers."
"We would like to see a little more functionality when monitoring network devices, such as switches and routers."
 

Pricing and Cost Advice

"We are on a monthly subscription for Avast Business Endpoint Protection."
"I am using the free version."
"I am using the free version of Avast."
"There are no costs other than licensing."
"If you become a partner, you will receive the wholesale price."
"It is $75 per license for a year. There are no additional costs."
"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."
"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."
"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."
"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."
"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."
"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
10%
Construction Company
7%
Healthcare Company
6%
Performing Arts
15%
Wholesaler/Distributor
9%
Healthcare Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Datto Remote Monitoring and Management?
Improvements for Datto Remote Monitoring and Management could be made in the areas of vulnerability assessment and operations related to this field, which I currently manage using other solutions l...
What advice do you have for others considering Datto Remote Monitoring and Management?
I am always busy and have a lot to handle as the customer asks. I absolutely see the importance because if we lose this opportunity, it is probably detrimental. From my experience, automated patch ...
What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?
My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth and simple.
 

Also Known As

No data available
Autotask EM, Autotask Endpoint Management, Datto RMM
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
Find out what your peers are saying about Avast Business Hub vs. Datto Remote Monitoring and Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.