Avast Business Hub vs Datto Remote Monitoring and Management comparison

Avast Business Hub vs. Datto Remote Monitoring and Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avast Business Hub

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Internet Security (11th), Endpoint Protection Platform (EPP) (50th), Ransomware Protection (12th)

Datto Remote Monitoring and...

Ranking in Remote Monitoring and Management (RMM)

7th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 0.6%, up from 0.2% compared to the previous year. The mindshare of Datto Remote Monitoring and Management is 7.8%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Crewmem67

IT Consultant at College Notre Dame de Nazareth

Has a free version, is secure and reliable

I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.

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Dario Caraponale

Founder at Strong security brasil

It's very easy to implement and create policies

Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can scale well."

"It has increased productivity. IT threats are kept at a minimum because of this product."

"It's not heavy on the system."

"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."

"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."

"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."

"It's straightforward to set up."

"Our favorite feature is the PC Patch Management."

More Avast Business Hub pros

"Even when the connection to the server is lost, the monitoring continues without interruption."

"The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc."

"The project management and task management features work well. It's a decent product in that regard."

"It has a single pane of glass, and it integrates well with other software."

"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."

"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."

"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."

"AEM support is great for Macs."

More Datto Remote Monitoring and Management pros

Cons

"It could download faster during deployment."

"The solution could improve by providing more security."

"It should have proper and timely updates to deal with new viruses as they come onto the market."

"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."

"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."

"Avast Business Endpoint Protection would be improved with more frequent updates."

"I would like to see better protection and more spyware included with the free version."

"It reduces network and bandwidth speed."

More Avast Business Hub cons

"The actual setup and the automation of their product are horrific. When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do. You pay for implementation, but they don't really do a whole lot to help you get it going. I know it does a lot more than what ours is set up to do, which is frustrating. When I've demoed other systems, their setup is so much better. When you pay for their setup, there is so much more, whereas I just feel like we didn't get a very good setup."

"We would like to see a little more functionality when monitoring network devices, such as switches and routers."

"Be prepared to spend a lot of time on conversions if you have a lot of clients."

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."

"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."

"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."

"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."

"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."

More Datto Remote Monitoring and Management cons

Pricing and Cost Advice

"There are no costs other than licensing."

"We are on a monthly subscription for Avast Business Endpoint Protection."

"I am using the free version of Avast."

"It is $75 per license for a year. There are no additional costs."

"If you become a partner, you will receive the wholesale price."

"I am using the free version."

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."

"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."

"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."

"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."

"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

11%

Financial Services Firm

Healthcare Company

Computer Software Company

14%

Financial Services Firm

11%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Avast Business Endpoint Protection?

The product is affordable. It is becoming more complex, with more elements required in the solution.

What needs improvement with Avast Business Endpoint Protection?

Segmentation and centralized manageability could be improved for large organizations.

What is your primary use case for Avast Business Endpoint Protection?

We use the solution for B2B and B2C use cases.

What needs improvement with Datto Remote Monitoring and Management?

We are still on the learning curve with the solution, so I can't point out many specific areas for improvement yet.

What advice do you have for others considering Datto Remote Monitoring and Management?

The main challenge was implementing patch management for software that was not in the tool's standard library or catalog. We overcame this by working with their technical support; now, we know how ...

What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?

Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is rea...

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Product Reports

Internet Security

Download Avast Business Hub product report

Datto Remote Monitoring and Management

Download Datto Remote Monitoring and Management product report

Datto Remote Monitoring and Management report

Also Known As

No data available

Autotask EM, Autotask Endpoint Management, Datto RMM

Overview

Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.

Avast Software

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

Sample Customers

Benassi & Benassi, P. C.

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru

Avast Business Hub vs. Datto Remote Monitoring and Management