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Avast Business Hub vs Datto Remote Monitoring and Management comparison

Avast Software and datto are both solutions in the Remote Monitoring and Management (RMM) category. Avast Software is ranked #20, while datto is ranked #3 with an average rating of 9.0. Avast Software holds a 1.2% mindshare in RMM, compared to datto’s 11.4% mindshare. Additionally, 90% of Avast Software users are willing to recommend the solution, compared to 81% of datto users who would recommend it.
Avast Business Hub
Read 12 Avast Business Hub reviews
  • 1,639 Views
  • 148 Comparison Views
90% willing to recommend
Datto Remote Monitoring and...
Read 11 Datto Remote Monitoring and Management reviews
  • 1,654 Views
  • 1,373 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Datto Remote Monitoring and Management and Avast Business Hub compete in IT service management. Avast Business Hub stands out for its more comprehensive features that justify its cost.

Features: Datto offers reliable network monitoring, efficient endpoint management, and advanced automation capabilities. Avast Business Hub provides extensive threat detection, robust data protection, and simplified multi-device management.

Room for Improvement: Datto could enhance its feature set to match competitors with similar pricing. Improvements in integration flexibility and user interface customization could be beneficial. Avast Business Hub may enhance its reporting capabilities for more detailed analytics, and its resource usage could be optimized for improved performance.

Ease of Deployment and Customer Service: Datto has a straightforward deployment process with excellent customer support. Avast provides easy integration and comprehensive onboarding resources, contributing to smooth initial deployment.

Pricing and ROI: Datto typically has a lower upfront cost, appealing to those seeking initial budget savings. Avast Business Hub offers better long-term value with advanced features, potentially providing higher ROI despite a higher initial investment.

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To learn more, read our detailed Avast Business Hub vs. Datto Remote Monitoring and Management Report (Updated: December 2025).
Buyer's Guide
Avast Business Hub vs. Datto Remote Monitoring and Management
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
20th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (10th), Endpoint Protection Platform (EPP) (51st), Ransomware Protection (15th)
Datto Remote Monitoring and...
Ranking in Remote Monitoring and Management (RMM)
3rd
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 1.2%, up from 0.6% compared to the previous year. The mindshare of Datto Remote Monitoring and Management is 11.4%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
Datto Remote Monitoring and Management11.4%
Avast Business Hub1.2%
Other87.4%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
Crewmem67
IT Consultant at College Notre Dame de Nazareth
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Read full review
Alex Clerici - PeerSpot reviewer
Alex Clerici
System Integrator IT Manager at Tecnimex S.r.l.
Granular monitoring and automated patching have improved service delivery and customer autonomy
I am always busy and have a lot to handle as the customer asks. I absolutely see the importance because if we lose this opportunity, it is probably detrimental. From my experience, automated patch management is considered efficient and useful, but it needs proper training. During the initial deployment, I faced some challenges as operating systems often have vulnerabilities that arise month by month. Datto Remote Monitoring and Management alone is not sufficient for effective patching; I need to pay attention to the manufacturer platform as well. Therefore, I must manage the RMM software effectively while being mindful of the lifecycle of operating systems to identify the best patch policy to adopt. Datto Remote Monitoring and Management's real-time monitoring capabilities are very granular depending on what I want to manage. For Windows, PCs, servers, and other devices such as tablets, I can customize my policy quite effectively. However, for network devices, there are other tools that might be more efficient than Datto Remote Monitoring and Management, such as Ovic, which is a specific solution for network scenarios. If I prefer not to use two separate solutions, I can meet minimal needs with Datto Remote Monitoring and Management's network module. I find the reporting and analytics features of Datto Remote Monitoring and Management to be very efficient as they are granular and rely on many customizable predefined templates. As an example of utilizing the reporting and analytics features for my customers, I act as an MSP provider and can define a site for an end customer, allowing them to monitor their environment by creating a specific account with defined roles. Consequently, a customer can often operate autonomously without my intervention while having an overview of their IT environment. I can control the reporting capabilities at different levels, giving customers autonomy if configured correctly. Regarding the remote control capabilities of Datto Remote Monitoring and Management, it offers various ways to control devices remotely. While it may not be the best module in the suite, when used alongside other tools, it can solve many problems. Regarding pricing and licensing, after recent updates, I believe Kaseya has found a correct way to offer this solution by modifying their licensing policy. I can start with a minimum committed license, and if I exceed my limits, the additional costs can be managed efficiently by paying the difference. Also, if I wish to reduce my licensing, I can do so through my account manager. The latest news about Datto's licensing seems very interesting, and I plan to evaluate it further in the coming months. I chose Datto because of my positive impressions regarding their local support during the initial phase. I received good assistance from the distributor, who provided interesting tools and integrations for Datto. I can answer what other best features Datto has compared to others after I have explored other solutions deeply. Recently, I connected with N-able but do not remember the name of another solution that seemed interesting. Testing solutions comprehensively requires a time investment, which is something I currently lack. I do not currently have any questions. If I have questions in the future, I will likely reach out through my PeerSpot account or another method. I rate this product nine out of ten overall.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's straightforward to set up."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"The solution is easy to use."
"It's not heavy on the system."
"Our favorite feature is the PC Patch Management."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"The solution can scale well."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
More Avast Business Hub pros
"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."
"The project management and task management features work well. It's a decent product in that regard."
"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."
"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."
"I also like how Datto integrates seamlessly with the Autotask ticketing system."
"The remote tool is nice. If a user needs assistance, I don't have to tell the user to do anything. I just ask the user if I can remote in, and 30 seconds later, I have remoted in. It has been really handy."
"It has a single pane of glass, and it integrates well with other software."
"I chose Datto because of my positive impressions regarding their local support during the initial phase."
More Datto Remote Monitoring and Management pros
 

Cons

"Avast Business Endpoint Protection would be improved with more frequent updates."
"It could download faster during deployment."
"I would like to see better protection and more spyware included with the free version."
"The solution could improve by providing more security."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"It reduces network and bandwidth speed."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
More Avast Business Hub cons
"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."
"Be prepared to spend a lot of time on conversions if you have a lot of clients."
"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."
"The actual setup and the automation of their product are horrific. When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do. You pay for implementation, but they don't really do a whole lot to help you get it going. I know it does a lot more than what ours is set up to do, which is frustrating. When I've demoed other systems, their setup is so much better. When you pay for their setup, there is so much more, whereas I just feel like we didn't get a very good setup."
"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."
"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."
"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."
"We would like to see a little more functionality when monitoring network devices, such as switches and routers."
More Datto Remote Monitoring and Management cons
 

Pricing and Cost Advice

"It is $75 per license for a year. There are no additional costs."
"There are no costs other than licensing."
"We are on a monthly subscription for Avast Business Endpoint Protection."
"If you become a partner, you will receive the wholesale price."
"I am using the free version."
"I am using the free version of Avast."
"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."
"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."
"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."
"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."
"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."
"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Real Estate/Law Firm
6%
Manufacturing Company
6%
Performing Arts
15%
Wholesaler/Distributor
9%
Healthcare Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Datto Remote Monitoring and Management?
Improvements for Datto Remote Monitoring and Management could be made in the areas of vulnerability assessment and operations related to this field, which I currently manage using other solutions l...
See all answers
What advice do you have for others considering Datto Remote Monitoring and Management?
I am always busy and have a lot to handle as the customer asks. I absolutely see the importance because if we lose this opportunity, it is probably detrimental. From my experience, automated patch ...
See all answers
What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?
My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth and simple.
See all answers
 

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Product Reports

Buyer's Guide
Internet Security
January 2026
Avast Business Hub reportDownload Avast Business Hub product report
Buyer's Guide
Datto Remote Monitoring and Management
January 2026
Datto Remote Monitoring and Management reportDownload Datto Remote Monitoring and Management product report
 

Also Known As

No data available
Autotask EM, Autotask Endpoint Management, Datto RMM
 

Overview

Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.

Avast Software

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto
 

Sample Customers

Benassi & Benassi, P. C.
Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
Buyer's Guide
Avast Business Hub vs. Datto Remote Monitoring and Management
December 2025
Free Report: Avast Business Hub vs. Datto Remote Monitoring and Management
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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.