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Avast Business Hub vs BlackBerry Cylance Cybersecurity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Avast Business Hub
Ranking in Endpoint Protection Platform (EPP)
46th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (13th), Remote Monitoring and Management (RMM) (20th), Ransomware Protection (15th)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of Avast Business Hub is 0.9%, up from 0.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.6%
Avast Business Hub0.9%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AJ
CEO at Premier Wired Solutions
Easy to scale, good reports, easy to install and has excellent support
It reduces network and bandwidth speed. We cope with our bandwidth in order to use it. The majority of the complaints we receive are about the PC running slower. The network is slower as a result of the increased bandwidth usage. I would like to see the reports simplified for those who are not technically minded. Some of these reports can be confusing, and I'd love to be able to send them to my clients. An IT person would be able to understand them, but a client who does not have an IT background would find it difficult. I would like the language should be easier for them to understand.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The protection offered by this product is good, as is the endpoint reporting."
"The performance of the solution has been great overall."
"Our favorite feature is the PC Patch Management."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"The protection is very good."
"The solution is easy to use."
"The solution is quite stable and straightforward."
"The performance is good compared to other products that slow down the laptop, post-installation."
"The installation was simple, and it did not take very long."
"The solution is easy to deploy."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"Its setup is simple if you have a Windows device; it is executable."
"​Centralized dashboard online which can be used for managing a huge product."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
 

Cons

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"The solution lacks real-time, on-demand antivirus."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstations themselves."
"I would like to see better protection such as prevention from hacker attacks and fake websites."
"The accuracy of the scanner could be improved. Sometimes, it can turn a good file into a suspicious file."
"Making the price a bit cheaper would be an improvement."
"The solution could improve by providing more security."
"The solution could offer more protection."
"It could download faster during deployment."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"For advanced security, I wouldn't."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The product must make the interface a little more user-friendly."
"The solution’s user interface could be improved."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The solution should implement AI in the product."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
 

Pricing and Cost Advice

"I am using the Community edition."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The pricing is a little high. It is per user per year."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"This is an expensive solution."
"It's about $55 per license on a yearly basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't like that they have different types of licenses."
"We are on a monthly subscription for Avast Business Endpoint Protection."
"I am using the free version of Avast."
"It is $75 per license for a year. There are no additional costs."
"I am using the free version."
"There are no costs other than licensing."
"If you become a partner, you will receive the wholesale price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The solution provides me with competitive pricing."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"I think that the price we are paying is good for what it is."
"We pay our license on a yearly basis and have just renewed for two years."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
9%
Outsourcing Company
7%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Blackberry Protect
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Benassi & Benassi, P. C.
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Avast Business Hub vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.