

eG Enterprise and Auvik Network Management compete in the network monitoring arena. eG Enterprise seems to have the upper hand with more comprehensive monitoring capabilities, while Auvik excels in ease of deployment and specific network management features.
Features: eG Enterprise offers end-to-end service monitoring, detailed visibility across OSI layers, Citrix and Exchange environments monitoring, and customizable tests for infrastructure elements. Auvik provides network discovery and mapping with automated topographic maps, alerting, and RMM tool integration, focusing on real-time monitoring and network health visualization.
Room for Improvement: eG Enterprise could improve its user interface, pricing, and reporting systems, along with expanding integrations such as OpenShift. Auvik could enhance dashboard customization, integration with help desk systems, and improve reporting and network map functionalities along with better support for various hardware and alert customization.
Ease of Deployment and Customer Service: eG Enterprise is an on-premises solution praised for its 24/7 customer service and responsive technical team. Auvik supports public, private, and hybrid cloud environments and is recognized for its fantastic customer service and flexibility in deployment, offering strong support for remote management.
Pricing and ROI: eG Enterprise is less expensive than some competitors with high ROI, offering perpetual and subscription licenses. Auvik’s pricing is device-based, higher for extensive use but considered valuable, with no charges for monitoring non-critical devices, emphasizing device monitoring granularity.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
For small and medium businesses, eG Enterprise is usually too expensive.
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
The pricing is per user per year and varies depending on the components being monitored.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
| Product | Mindshare (%) |
|---|---|
| Auvik Network Management (ANM) | 1.3% |
| eG Enterprise | 0.8% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 146 |
| Midsize Enterprise | 32 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 11 |
Auvik Network Management offers competitive pricing for essential network and infrastructure device management, providing robust features valued by enterprises.
Auvik Network Management delivers comprehensive network visibility and management through intuitive auditing, alerting, and discovery functionalities. It eases troubleshooting, automates configuration backups, and includes a user-friendly interface for effective monitoring and management. With real-time alerts and customizable notifications, IT operations are streamlined, while remote access capabilities enhance time efficiency. ANM supports integration with other platforms, effectively maintaining device inventories and visualizing network topology.
What are the key features of Auvik Network Management?In industries such as IT management and network administration, Auvik Network Management is predominantly utilized for overseeing and maintaining network infrastructures across multiple locations. It offers capabilities for monitoring network topology, receiving alerts on device downtimes, and managing performance metrics. Users employ its features for proactive issue identification, and auditing, helping maintain oversight of networks containing switches, routers, and firewalls. Auvik provides remote access and automated backups, which contribute to enhanced operational efficiency and network visibility.
eG Enterprise is a comprehensive tool offering end-to-end monitoring across applications, infrastructure, and Citrix environments through a single visual interface, simplifying diagnostics and configuration.
eG Enterprise provides a robust platform that integrates monitoring and diagnostics capabilities for diverse IT landscapes. Users benefit from a centralized view of applications and infrastructure, bolstered by visual topology maps and intuitive data presentation. The auto-configuration feature ensures efficient setup, while its AI-based automation drives superior data analysis and insights. Though challenges exist in interface modernization and configuration complexity, its scalability and real user experience insights make it a strong contender for IT management. Companies place high value on its seamless integration with ITSM and ability to track user behavior, despite some limitations in OpenShift and complex backend configurations.
What are the important features of eG Enterprise?eG Enterprise is leveraged extensively in monitoring Windows platforms and servers, assisting in troubleshooting and application performance analysis. It facilitates real user monitoring of business services across Saudi Arabia. Organizations use it for Citrix and synthetic web application monitoring, as well as database and network management. Consultants find value in deploying it on-premises for their clients, aiding in diagnosing code-level issues effectively.
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