We performed a comparison between Automation Anywhere and Microsoft Power Automate based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Automation Anywhere seems to be a slightly superior solution. All other things being more or less equal, our reviewers found Microsoft Power Automate’s automation capabilities and technical support documents to be lacking. Some users feel that Automation Anywhere’s documentation could also be improved.
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"For automating mundane activities, I can recommend WorkFusion."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The solution is stable, we have not had any glitches or problems."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us. We are able to work on a project, identify a use case, come up with a design spec, and execute and build a bot within a span of six to eight weeks. In nine to ten weeks, we are able to go live, which reduced complexity. Once we go live, the user interface and the user experience are extremely good."
"It is an easy product. It is easier and less complex than any other RPA tool in the market. It is a popular product."
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."
"Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere."
"None of the commands are unique to Automation Anywhere, which allows beginners to leverage external knowledge."
"It is easy to use. It helps to reduce your man-hours and manual effort."
"The most valuable feature is the power of AI Technologies involved in Automation Anywhere's IQBot - such as Natural Language Processing, Computer Vision, Fuzzy Logic, and Machine Learning."
"The recorder feature for front end automation and email packages is the most valuable feature as it has more features and it makes the email server related tasks easier and more independent on the email client."
"The solution offers a lot of documentation and tutorials for users to learn about various aspects and features."
"The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful."
"Its integration with the Office 365 ecosystem is most valuable. We use a lot of ready-to-use templates."
"The most valuable features of this solution are the automation interface and the RPA automation."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"The most valuable feature is how much you can do with this solution."
"It's easy to learn."
"The initial setup is pretty straightforward."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"The user experience could be better both from an RPA perspective and from a business perspective."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"We are having some database issues, but we are addressing them."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The solution could improve the integration with some web applications. It was difficult to manage them."
"Automation Anywhere should add a couple of commands which will help most developers not to always use a script, a good example is in String operations."
"Instead of depending on other open-source BPM products, AA should provide their own BPM for attended automations."
"IQ Bot has some limitations that should be improved in future releases."
"As a solution, it could have been easier to use than in the current state."
"We want to have greater control on deciding when we want to upgrade to a newer version"
"Though IQ Bot is the most powerful and effective cognitive OCR platform for data extraction in the market, still, there is a lot of scope for improvement as there are a lot of non-standard documents which do not give a high straight-through processing rate and accuracy."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"Its licensing model should be improved. The pricing should be more visible and transparent. When you consume services, there are too many criteria to figure out how much it is going to cost you to use the product to its full extent. It should also support visual process editing, which is a standard feature for BPMN 2.0 compliance. They should improve the visual designer."
"I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error."
"I rate the technical support from Microsoft Power Automate a four out of five."
"It should be faster and more user-friendly."
"The solution is not actually satisfying the complex programs that we want to execute."
"While working with big data, when we have structured data like logs, we have to work with an ETL tool before manipulating the data and creating the workflows and the forms. This can be improved. Big data support is something that I'd like to be covered a lot."
"The solution could have more integration with different platforms."
"It can have customizations like enterprise solutions. In the approval section, there should be an option to reassign approval to some other employee. It would be good if we are able to create custom tables by linking to an item, and there is an integration with the HTML table through HTTP calls or Swagger connectors."
Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 155 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 66 reviews. Automation Anywhere (AA) is rated 9.0, while Microsoft Power Automate is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". Automation Anywhere (AA) is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Pega Robotic Process Automation and ABBYY FlexiCapture, whereas Microsoft Power Automate is most compared with UiPath, Blue Prism, WinAutomation by Softomotive, IBM Robotic Process Automation (RPA) and HelpSystems AutoMate. See our Automation Anywhere (AA) vs. Microsoft Power Automate report.
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