We performed a comparison between Automation Anywhere and Microsoft Power Automate based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Automation Anywhere seems to be a slightly superior solution. All other things being more or less equal, our reviewers found Microsoft Power Automate’s automation capabilities and technical support documents to be lacking. Some users feel that Automation Anywhere’s documentation could also be improved.
"The solution is stable, we have not had any glitches or problems."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The cognitive features of this solution are good."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"For automating mundane activities, I can recommend WorkFusion."
"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."
"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."
"Improved Efficiency : Post RPA services, the efficiency and accuracy of the processes have increased tremendously and now the employees can focus more on important research and analysis work."
"Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team."
"IQ Bot is very helpful as it is easy to learn and implement and the data output accuracy is almost 90%. Over time, the BOT learns from the validation which is an added advantage. Whatever I was thinking for version 11.3, it's being implemented in A2019. The incorporation of Python scripts is also implemented which will be easier for validations."
"Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing."
"AA allows you to create processes using 3 types of robots: Task Bot, Meta Bot, and IQ Bot. Instead of rewriting redundant code for processes, a meta bot can be used instead. This type of robot is best used for complex scalable processes. IQ Bot: The most powerful of the 3 types of robots is the IQ Bot."
"The tutorials that are available from Automation Anywhere are very helpful for newbies to learn the platform and get going with the tool."
"The initial setup was easy. It was very easy for people to pick up. The deployment took a few hours."
"The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes."
"Its ease of use is most valuable. A lot of the bulk functionality is done either through standalone or custom connectors and standard API processes."
"I like that Power Automate gives us a connector to be able to connect different data sources or different software."
"The most valuable features are that it is low-code and simple."
"Power Automate Desktop allowed me to quickly visually identify parts of a screen and record it. So I can see that I know I'm going to have to click this button here, this field there, and this tab here, and I can literally go and quickly just record all of them and identify them and have them in a list that I can see and say - there's my list of things."
"The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful."
"I like Power Automate because it is very easy to use for users who don't have IT knowledge."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"The solution is not user-friendly, this is something they should improve."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"We are having some database issues, but we are addressing them."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"I would like to see a comment feature that allows you to embed comments/notes into an action sidebar, without having to actually take up a line of code in order to write such a statement."
"The ease of use and user experience for this solution could be improved."
"It is not able to use OCR effectively and has limited usability."
"One of the important drawbacks of Automation Anywhere is that it needs to be able to show the automated process as a single flowchart."
"Excel automation or the activities for Excel is an area of improvement."
"Going on-cloud comes with security hiccups and concerns."
"Microsoft shouldn't charge extra for the database license if you want to store the data in the database during the trial. We wanted to have a historical trend of the data, and we started with the trial version of the tool. The database license is not included with the trial version, and you have to purchase it separately. Because we had a budget constraint, we had to pull all the information manually from the system, massage it, and push it to the dashboard. About two months ago, we have upgraded to the full-fledged version in which the database is integrated. The database license should be there in the trial version, but they have totally decoupled it. They should have provided a bundle, at least for the trial version, so that once a person or a firm gets a sense of it, they can start building. It might be because they wanted to sell additional licenses or premium licenses, and that's why they have added it in the premium version. It should have more cognitive features. Automation Anywhere and UiPath are different because they have cognitive functionality plus intelligent automation. The cognitive functionality is currently not there in Microsoft Power Automate. It is just for workflow automation and basic bot-level tasks. It should have more cognitive features, which probably will be launched in a couple of years."
"Its licensing model should be improved. The pricing should be more visible and transparent. When you consume services, there are too many criteria to figure out how much it is going to cost you to use the product to its full extent. It should also support visual process editing, which is a standard feature for BPMN 2.0 compliance. They should improve the visual designer."
"They can build more templates and more connectivity with other platforms. They can provide a more user-friendly way to connect with other platforms. They have their own in-built plugins for certain third-party vendors, but there are still a lot of third-party vendors that are not there."
"They can improve the description of errors and provide more details. Sometimes, when I receive an error, I can't understand what is wrong. It would be useful to have a desktop version to modify or edit workflows. Its scalability can also be better."
"I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error."
"Technical support needs to be able to respond quickly to queries. Right now, they are much too slow."
"The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature."
"I had some experience in the past with the solution having some difficulties with large loads, it is already better but it could still be improved."
Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 155 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 67 reviews. Automation Anywhere (AA) is rated 9.0, while Microsoft Power Automate is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". Automation Anywhere (AA) is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Pega Robotic Process Automation and NICE Robotic Automation, whereas Microsoft Power Automate is most compared with UiPath, Blue Prism, WinAutomation by Softomotive, IBM Robotic Process Automation (RPA) and HelpSystems AutoMate. See our Automation Anywhere (AA) vs. Microsoft Power Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
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