We performed a comparison between Automation Anywhere (AA) and Celonis based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."The most valuable feature in this solution is the IQ Bot."
"Automation Anywhere is fully configurable."
"It helps with the speed on improving processes and the results of those processes."
"By using this solution for RPA, we can automate a lot of business processes, which helps achieve less time to market."
"Automation Anywhere is stable, scalable, and easy to use."
"UI and document automation are two features I like. Document automation is helpful because it simplifies extracting and putting data into different ERP systems. I have three or four use cases for document automation. I also like the recorder objects feature, which was called object learning in the previous version, and screen scraping."
"The product is easy to use. It is a good tool for developers and business users."
"Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control."
"We have found the Orient Explorer to be a valuable feature."
"Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."
"The process mapping is most valuable to us."
"They have in-built connectors for connecting to various systems."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"The support and user community need improvement. For example, it would be nice to have a place for those who create bots to have a place to share information and success stories."
"The IQ Bots have a lot of room for improvement in terms of accuracy level. We need to improvise a lot. I'm facing another big challenge with one of the use cases. We raised a ticket and did multiple follow-ups with support, but the accuracy still isn't up to the mark."
"The technical support needs improvement."
"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."
"It would be great if they provide installation documents that are easier to understand, place more focus on capturing the fields, and most importantly, concentrate more on the OCR capability."
"The license cost is high and needs improvement."
"Automation Anywhere changed OCR features in A2019. My suggestion is to improve the OCR command scope and usability. We use OCR for PDF data extraction as we use in V. 11.x product."
"PDF extraction and cognitive automation need improvement."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"The tool must have better process graphs."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"The UI could be improved."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"The cost could be improved."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
Automation Anywhere (AA) is ranked 3rd in Process Mining with 485 reviews while Celonis is ranked 1st in Process Mining with 44 reviews. Automation Anywhere (AA) is rated 8.4, while Celonis is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Scout Platform.
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