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Atlassian Confluence vs SharePoint vs Slack Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Atlassian Confluence improves onboarding, centralizes knowledge, and is regarded as a cost-effective tool enhancing efficiency and satisfaction.
Sentiment score
5.9
SharePoint reduces costs by improving efficiency and document management, offering better control and collaboration with initial training recommended.
Sentiment score
5.6
Slack Business Enterprise boosts productivity and collaboration, rated 7/10 for returns despite pricing concerns and varying user experiences.
 

Customer Service

Sentiment score
6.5
Confluence users praise support's expertise but note issues with resolution speed, service limitations, and regional coverage variations.
Sentiment score
5.3
SharePoint support quality varies; some rely on external teams for better service due to complications and infrastructure differences.
Sentiment score
6.2
High customer satisfaction with reliable service, effective technical support, and strong documentation, reducing the need for external assistance.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
 

Scalability Issues

Sentiment score
7.2
Atlassian Confluence scales well for many users; however, cloud setups and costs can present challenges for some organizations.
Sentiment score
6.7
SharePoint is highly scalable and adaptable, supporting various user scales; proper setup and planning mitigate storage challenges.
Sentiment score
7.5
Slack Business-Enterprise edition is praised for its scalability, accommodating diverse team sizes despite occasional large user management challenges.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
Slack is endlessly scalable.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
A user who engages with Slack daily and utilizes various features would provide more valuable insights.
 

Stability Issues

Sentiment score
7.9
Confluence users praise stability but note occasional connectivity issues; setup quality and updates influence performance and data integrity.
Sentiment score
7.5
SharePoint is generally stable and reliable, though users may encounter performance issues and support challenges with larger data volumes.
Sentiment score
7.8
Slack Business-Enterprise is stable with minor issues, praised for robust performance, especially the desktop version scoring highly.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Slack's stability is a perfect 10.
Occasionally, Slack behaves unexpectedly and shuts down, which can be irritating, especially when I am in the middle of a task.
 

Room For Improvement

Atlassian Confluence struggles with integration, pricing, and user access, needing improvements in collaboration, customization, and interface efficiency.
SharePoint users seek improved usability, document management, customization, and training, facing challenges with setup, updates, and licensing.
Slack Enterprise needs better third-party integrations, user interface, notifications, video call quality, and enhanced security and customization features.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with.
There is a need to add a call group feature to facilitate scheduling and conducting meetings within Slack.
 

Setup Cost

Atlassian Confluence pricing varies with user base and setup, with costs increasing for plugins and external access.
SharePoint pricing varies by business needs, with cloud options for small businesses and complex licensing for larger enterprises.
Enterprise users find Slack pricing reasonable but costly compared to alternatives, with paid plans preferred for security needs.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Atlassian Confluence excels with ease of use, collaboration tools, Jira integration, customizable templates, and cross-device accessibility.
SharePoint boosts productivity with collaboration, document management, Office integration, and automation, benefiting large enterprises through adaptability and powerful features.
Slack Business - Enterprise boosts productivity with seamless communication, app integration, customization, and effective collaboration tools like Slack Canvas.
This tool provides a single repository for interacting with the entire team.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
 

Mindshare comparison

Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.2%
SharePoint28.8%
Liferay Digital Experience Platform19.1%
Other38.9%
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.0%
OpenText Documentum Content Management10.2%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise15.8%
Microsoft Teams14.0%
Atlassian Confluence8.9%
Other61.3%
Enterprise Social Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Performing Arts
17%
Computer Software Company
13%
Financial Services Firm
12%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise21
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, contr...
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, h...
What needs improvement with Atlassian Confluence?
There's room for improvement in the way folders are structured in Atlassian Confluence. Sometimes it's frustrating wh...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about b...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit diffi...
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: September 2025.
868,654 professionals have used our research since 2012.