Atlassian Confluence vs SAP Jam vs Slack comparison

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Atlassian Confluence

SAP Jam

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Executive Summary

We performed a comparison between Atlassian Confluence, SAP Jam, and Slack based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Slack, Atlassian and others in Enterprise Social Software.

To learn more, read our detailed Enterprise Social Software Report (Updated: June 2025).

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Helped 857,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2025, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.6%, down from 15.1% compared to the previous year. The mindshare of SAP Jam is 3.6%, up from 2.4% compared to the previous year. The mindshare of Slack is 13.0%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

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Featured Reviews

Rabindra K Maharana

Business Consultant at Tech Mahindra Limited

Editing features improve document accessibility

There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.

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AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

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Diksha Hirole

Data Engineer at BlazeClan Technologies

Enables engaging communication with interactive features but requires improvements in reliability and meeting functionalities

I use Slack for internal communication between my colleagues and me at my company The integration with Google Calendar is easy to use and allows us to receive notifications before meetings. Slack is also very interactive, as it includes options for communicating with GIFs and a variety of emojis,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."

"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."

"It is easy to use."

"The most valuable feature is the accessibility from different sites for different colleagues and the search option."

"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."

"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."

"It's easy to search for information."

"I find the editing option straightforward and quick."

More Atlassian Confluence pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

"The solution's initial setup process is easy."

"When we work with a platform like Slack, we can have one source without merging different document versions."

"Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized."

"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."

"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."

"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."

"I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."

"The most valuable feature for me was the different channels."

More Slack pros

Cons

"There is no concept of peer review or a draft mode - whatever you write is live."

"Atlassian Confluence could improve the stability, there are timeouts sometimes."

"The area that needs improvement is the search capability. It should have generalized capabilities."

"There could be an option to collaborate with other users while editing the documents."

"The product is considered expensive."

"The software does not currently have any kind of AI integration."

"I would like to see integration with Slack."

"When we import the data in Confluence from Word or any other document, the formatting is not correct."

More Atlassian Confluence cons

"I'm hopeful for more integrations with SAP JAM in the future."

"We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well."

"I have found it cumbersome to create and set up groups, or channels."

"Slack's screen sharing might also add the remote control feature, which is not there."

"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."

"The product crashes when I use it on the desktop."

"Sometimes, the servers are not available."

"Slack should add a feature to schedule meetings."

"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."

More Slack cons

Pricing and Cost Advice

"There is a license needed to use Atlassian Confluence."

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."

"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."

"We pay $350 a month to use the solution."

"Making integration with other tools easier would be beneficial."

"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."

"There is an annual license."

More Atlassian Confluence pricing and cost advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

"The solution is expensive."

"It is an affordable solution."

"The tool's pricing could be cheaper."

"Slack is definitely worth the money."

"We use the free version that does not have a license."

"The solution’s pricing is cheap."

"The solution is cheap in my country."

"It's on the more expensive side."

More Slack pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

59%

Financial Services Firm

Computer Software Company

Manufacturing Company

No data available

Educational Organization

65%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Atlassian Confluence?

The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, contr...

What is your experience regarding pricing and costs for Atlassian Confluence?

With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, h...

What needs improvement with Atlassian Confluence?

There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not read...

What do you like most about SAP Jam?

One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing,...

What is your experience regarding pricing and costs for SAP Jam?

You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly...

What needs improvement with SAP Jam?

SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I...

What do you like most about Slack?

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about b...

What is your experience regarding pricing and costs for Slack?

I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.

What needs improvement with Slack?

Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to...

Microsoft Teams vs Atlassian Confluence

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Product Reports

Atlassian Confluence

Download Atlassian Confluence product report

Enterprise Social Software

Download SAP Jam product report

Download Slack product report

May 2025

Also Known As

Confluence

No data available

Overview

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Atlassian

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe

Enterprise Social Software