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Aternity AppInternals [EOL] vs Dynatrace vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Synthetic transactions, WMI and SNMP query capability."
"I like it that one can match IPs with the application name."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"We obtained a better insight into our environment and consolidated a lot of our old apps into one app."
"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably."
"By using Dynatrace, we can set up the agents to provide alerts at the JVM level."
"Capability to troubleshoot isolated customer complaints with the user session feature."
"This solution is perfectly stable. The main feature with this solution is that you do not need to do a lot stuff. Everything is being done by the tool itself. Everything is in there for you. There is nothing much needed from your resources; it is all in there."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"It is a stable solution."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."
"This solution is easy to use and very powerful, it is a complete tool for us."
"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
 

Cons

"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The technical support is not very good and should be improved."
"They should find a way for report generation from TTW to run quicker."
"The recording mechanism for synthetic transactions could be improved as well."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"It was difficult to initially use the solution, how to use it and where to navigate."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon."
"I would like to see an App store for plugins and extensions."
"We have had some struggles with scaling. We were on AppMon, and AppMon has its own monolithic drawbacks."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"The synthetic scripting for end-user monitoring could be a little bit broader. Instead of using just Python, they can include a few other languages so that not everyone has to jump on the bandwagon for Python and do Selenium scripting. They can open up that a bit to make it simpler for people to do the scripting."
"There are certain limitations with the agents in the solution"
"If it could have a sub-tool for monitoring Apache Kafka logs, it would save me even more time. There are ways to do it now, but a direct way would be faster and better."
"SQL statement monitoring"
"I would like to see support for mobile testing and mobile monitoring."
"While it is scalable, it could be better."
"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."
"This is an expensive solution, but it is also worth the money."
"Pricing is still too expensive."
"You get a really well-planned out monitoring suite for the money spent."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"We asked for a three-year license, and the price was quite good."
"They could improve their price ranges, as there is no option for startups or testing."
"The cost is prohibitive."
"The licensing scheme is very complex. They need to make it easier."
"AppDynamics is more expensive than competitors."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"The pricing of the solution is reasonable for what features you receive."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."
"AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it."
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Comparison Review

ITspe9886 - PeerSpot reviewer
Feb 24, 2019
Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days
Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Educational Organization
11%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
26%
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
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Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
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