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Aternity AppInternals [EOL] vs Dynatrace vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

PJ
Points out the relevant problems in the enterprise and it's easy to understand
The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it…
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"I like it that one can match IPs with the application name."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Synthetic transactions, WMI and SNMP query capability."
"Reduces the amount of knowledge that is needed by applications consuming this data."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"The memory dumps, the tracing, and PurePath. All the tracing that you can do with the tool is, for us, our life. It's our daily job and it saves us a lot of time looking for performance issues."
"It identifies problem areas and performance issues."
"We can see which step in a transaction is causing latency, right down to the particular Java class"
"Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"Splunk AppDynamics helps us in identifying bottlenecks and providing fine-tuning recommendations."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"It provides everything into one view, so we can track information from one place to another."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"It provides a lot of data, so it helps businesses identify their user base."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"It is used to test customer behavior on a website."
 

Cons

"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"We'd like to be able to find out performance problems on application class and methods."
"The recording mechanism for synthetic transactions could be improved as well."
"They should find a way for report generation from TTW to run quicker."
"Support for PHP, DB and other applications need to be supported."
"The technical support is not very good and should be improved."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy."
"It needs .NET core support to the level of Java."
"I would suggest to have more rich client features on Appmon as soon as possible."
"I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help."
"AppMon is lacking the AI that can be found in Dynatrace Managed."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"There could log management features included in the product."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"Improvements can be made in the area of AI integration."
"The limitations are often due to the vendors not supplying all the profiling features to AppDynamics."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"AppDynamics Database Monitoring would be improved with more support for microservices architecture."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."
"Setup cost is very low considering that it is an almost totally, automatic process."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Its license is a bit expensive. We renew it yearly."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
"It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
"The licensing scheme is very complex. They need to make it easier."
"AppDynamics offers a yearly basis license."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"The solution is highly expensive"
"Purchasing the product through the AWS Marketplace was good."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"I would say the solution is affordable because it is widely used across financial service sectors."
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Comparison Review

ITspe9886 - PeerSpot reviewer
Feb 24, 2019
Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days
Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Financial Services Firm
28%
Computer Software Company
14%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise288
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
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Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
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