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Atera vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in IT Infrastructure Monitoring
35th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (35th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (6th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)
SolarWinds AppOptics
Ranking in IT Infrastructure Monitoring
60th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th), Cloud Monitoring Software (45th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.4%, up from 0.0% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Atera0.4%
SolarWinds AppOptics0.8%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"Atera saves me money on a monthly basis because my cost is a fixed price per month per technician, and it doesn't matter how many computers I manage."
"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."
"Atera has helped me to provide more accurate solutions based on a given problem."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"It is reliable, and when it is working, it works without issues."
"Atera has saved us a lot of time."
"It's a solid application."
"The product has a great dashboard."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"The sum solution, NTA, and DPA."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Technical support is always live and they're supportive."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The reporting of the solution is very good."
 

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"It will be interesting if Atera can integrate all kinds of products."
"The solution is scalable. However, in the past, we did have some issues."
"Having more freedom to perform identity access management would be great."
"Customization could be improved."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"They are working on an update, and I would like to see more stuff outside of just computers and servers."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"The solution should be more user-friendly."
"The integration with Unix services should be a bit more straightforward."
"The support is not too bad, but also not very good—it's quite standard."
"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
 

Pricing and Cost Advice

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The solution cost approximately $200 Canadian per month."
"As an internal IT, it's gold right there. It is money in the bank."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"I believe the current licensing cost is reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Performing Arts
7%
Construction Company
7%
Construction Company
13%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
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Comparisons

 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about Atera vs. SolarWinds AppOptics and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.