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Atera vs Ivanti Autonomous Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
4.5
Ivanti Autonomous Endpoint Management enhances productivity through automation and visibility, with potential long-term cost savings despite mixed immediate financial returns.
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
Pre Sales Engineer at a tech services company with 201-500 employees
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
7.1
Ivanti's customer support is praised for competence but criticized for delays and integration challenges, affecting user satisfaction.
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Senior Network Engineer at The National Institutes of Health
I am concerned about consistently needing to call support for installing brand new solutions.
CEO at a tech services company with 1-10 employees
They are responsive, stick to time, and are enthusiastic about helping.
IT Administrator at FPT Software Strategic Unit no 17
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
6.7
Ivanti's Autonomous Endpoint Management offers robust scalability, supporting seamless growth for both small and enterprise environments effectively.
Transitioning from low to high capacity in seconds.
Engineering Lead at a tech vendor with 10,001+ employees
I would rate the scalability as nine out of ten.
IT System Specialist at Conseil de l Europe
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Solutions Architect at M.Tech
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
8.2
Ivanti Autonomous Endpoint Management is praised for its stability, reliability, and self-healing capabilities, with minor issues quickly resolved.
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
Technical Account Manager at a computer software company with 11-50 employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Ivanti AEM requires better patch visibility, AI integration, enhanced UI, streamlined support, and improved customization, reporting, and documentation.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
It would be helpful if the documentation could easily help us fix bugs on our own.
IT Administrator at FPT Software Strategic Unit no 17
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
Engineering Lead at a tech vendor with 10,001+ employees
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
System Engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Ivanti's pricing is clear, varying by endpoints and features, and comparable to Microsoft Intune, though sometimes viewed as high.
This is not a cheap solution.
CEO at a tech services company with 1-10 employees
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
Technical Account Manager at a computer software company with 11-50 employees
Pricing, setup cost, and licensing are on the high side.
Pre Sales Engineer at a tech services company with 201-500 employees
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Ivanti provides automated endpoint management with user-friendly features, enhancing maintenance, compliance, and device management through AI-powered solutions.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
IT System Specialist at Conseil de l Europe
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
Technical Account Manager at a computer software company with 11-50 employees
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Soc Analyst 11 at a tech services company with 11-50 employees
 

Categories and Ranking

Atera
Ranking in Patch Management
13th
Ranking in Autonomous Endpoint Management
5th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (15th), Network Monitoring Software (39th), IT Infrastructure Monitoring (45th), IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (6th), AIOps (24th), Agentic Automation (13th)
Ivanti Autonomous Endpoint ...
Ranking in Patch Management
3rd
Ranking in Autonomous Endpoint Management
2nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
52
Ranking in other categories
IT Asset Management (8th), Vulnerability Management (16th), Mobile Device Management (MDM) (6th), Enterprise Mobility Management (EMM) (3rd), Mobile Threat Defense (5th), Attack Surface Management (ASM) (18th), Unified Endpoint Management (UEM) (5th), Application Security Posture Management (ASPM) (8th)
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant
Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
9%
Educational Organization
8%
Outsourcing Company
8%
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed endpoints, the features included with each license, and the additional seat cost f...
What needs improvement with Ivanti Neurons for UEM?
One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the question of pagination or the size of endpoint results, which limits us because...
What is your primary use case for Ivanti Neurons for UEM?
My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team provides support in handling tickets, errors, and problems that we find in the sy...
 

Also Known As

No data available
Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Frontier Airlines
Find out what your peers are saying about Atera vs. Ivanti Autonomous Endpoint Management and other solutions. Updated: October 2026.
920,043 professionals have used our research since 2012.