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AT&T VPN vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AT&T VPN
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Enterprise Infrastructure VPN (35th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Access Security Brokers (CASB) (8th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. AT&T VPN is designed for Enterprise Infrastructure VPN and holds a mindshare of 0.9%, up 0.2% compared to last year.
Zscaler Zero Trust Exchange Platform, on the other hand, focuses on Secure Access Service Edge (SASE), holds 8.9% mindshare, down 11.3% since last year.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
AT&T VPN0.9%
OpenVPN Access Server12.2%
Prisma Access by Palo Alto Networks6.3%
Other80.6%
Enterprise Infrastructure VPN
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform8.9%
Prisma Access by Palo Alto Networks10.4%
Cato SASE Cloud Platform8.7%
Other72.0%
Secure Access Service Edge (SASE)
 

Featured Reviews

BS
Global Knowledge Based Engineering Manager at Tenneco Inc.
Extremely stable and very scalable
The solution was far too expensive, which is why we ended up moving to a new vendor. The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration. AT&T could simplify its user interface and log on. Typically, where you log on is independent of the solution, as long as you have had authorization. With this solution, you needed to configure a single entry point which wasn't ideal. The solution should have been able to integrate more easily with Microsoft.
Vibin Thomas - PeerSpot reviewer
Team Lead, Technical Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is its most valuable feature."
"The stability of the solution is its most valuable feature."
"Users get direct secure access to applications over the internet."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"It has some good data security and WIP features, providing secure Internet access."
"The customer service and support are very good."
"What I find most valuable in Zscaler Private Access is that it's a VPN, and its connectivity as a VPN is its most valuable feature."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"Subsequently, after this, there is a huge reduction, as the vulnerabilities, especially the security bugs that were coming prior to Zscaler Zero Trust Exchange Platform, were about 20,000 to 22,000 and have come down more than 40 percent, which is definitely an advantage over the previous product."
 

Cons

"The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration."
"The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration."
"We often face performance and latency issues with Zscaler SASE."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"On a scale from one to ten, I would rate Zscaler Private Access at only a three or four."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
 

Pricing and Cost Advice

Information not available
"The price is competitive."
"In the long run, cloud services are not inherently costly."
"The product has reasonable pricing."
"The cost is expensive. It depends on the number of users."
"As per industry leads, Zscaler CASB is an expensive solution."
"Zscaler SASE software is quite expensive compared to other solutions"
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
What is your primary use case for Zscaler SASE?
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data protection, prevention, and lots more features.
 

Also Known As

AT&T Remote Access VPN
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Road Comission for Oakland County, AW North Carolina, Community Based Care of Central Florida
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about OpenVPN, Fortinet, Check Point Software Technologies and others in Enterprise Infrastructure VPN. Updated: May 2026.
895,990 professionals have used our research since 2012.