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AT&T VPN vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AT&T VPN
Ranking in Enterprise Infrastructure VPN
37th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Infrastructure VPN category, the mindshare of AT&T VPN is 0.9%, up from 0.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
AT&T VPN0.9%
Other92.8%
Enterprise Infrastructure VPN
 

Featured Reviews

BS
Global Knowledge Based Engineering Manager at Tenneco Inc.
Extremely stable and very scalable
The solution was far too expensive, which is why we ended up moving to a new vendor. The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration. AT&T could simplify its user interface and log on. Typically, where you log on is independent of the solution, as long as you have had authorization. With this solution, you needed to configure a single entry point which wasn't ideal. The solution should have been able to integrate more easily with Microsoft.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is its most valuable feature."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"This is the best product that I have looked at, out of all of the competitors."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"Prisma Access does everything beautifully."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"I would recommend Prisma Access by Palo Alto Networks as it is really good, but it would be much better if the pricing were lower so that I could provide cloud firewall services instead of physical firewalls to customers."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"My advice for those who are looking for a SaaS solution is to use Prisma; it's one of the best solutions in the industry at the moment, simpler and really easy to deploy, with a very trustworthy support team from Palo Alto."
 

Cons

"The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"Sometimes a third-party outage could impact the whole operability."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect."
"There can be some latency issues with the solution that should be improved."
"Compared to other products, the price is slightly high. In fact, sometimes there is a large pricing gap."
"The one point I have deducted is because it is very hard to get support sometimes."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
 

Pricing and Cost Advice

Information not available
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"The solution is expensive."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

AT&T Remote Access VPN
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Road Comission for Oakland County, AW North Carolina, Community Based Care of Central Florida
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about OpenVPN, Fortinet, Tailscale and others in Enterprise Infrastructure VPN. Updated: June 2026.
902,417 professionals have used our research since 2012.