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Aspera Managed File Transfer vs Files.com comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspera Managed File Transfer
Ranking in Managed File Transfer (MFT)
11th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Files.com
Ranking in Managed File Transfer (MFT)
4th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 3.0%, up from 3.1% compared to the previous year. The mindshare of Files.com is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.4%
Aspera Managed File Transfer3.0%
Other95.6%
Managed File Transfer (MFT)
 

Featured Reviews

BK
Deputy General Manager Information Technology at a tech services company with 1,001-5,000 employees
Data transfer improvements with an easy setup and responsive support
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in the basic edition, and that works for us. If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great.
Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."
"We were able to effectively nullify the China firewall since the China firewall was disrupting our data transfer."
"I would say that the user interface was a good feature, and the ability to set up multiple file transfer jobs was also an asset."
"Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites with lower bandwidth and in less time."
"The customer service experience with Files.com and their willingness to expand upon features or integrations or make changes cannot be overstressed."
"Files.com has positively impacted my organization because we rely on this product heavily and it is something that we do not think about because it works; it simply works."
"Files.com has positively impacted my organization as we currently host our own FTP and SFTP server, which has many issues, including maintenance and stability."
"Files.com has impacted my organization positively by being very reliable and user-friendly, and I love how they deactivate users for you, so I don't have to go around chasing license seats and worrying about spending for seats that aren't actually being used."
"Files.com has positively impacted my organization by improving the speed of access and the ease of being able to share the download links with suppliers; we've had no issues with suppliers not being able to access the content that's been uploaded to Files.com."
"Files.com is expected to have a meaningful positive impact on our organization in several key areas, including improved operational efficiency, strong compliance and risk management, enhanced client confidence and satisfaction, and stability for growth."
"Files.com provides very secure, cloud-based security and is a very secure way for vendors to send sensitive information without concerns about data being compromised by cybersecurity threats."
"Files.com has positively impacted my organization by making it much easier to set up new clients than in the past when I used other transfer methods, providing great flexibility and efficiency for onboarding new customers."
 

Cons

"Deployment of the product is somewhat complex and it was also difficult to get support, very difficult to get support."
"Aspera Managed File Transfer is not an inexpensive solution."
"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."
"If you want to do a file transfer between two countries, and one is not China, then you have other more affordable options."
"The solution's pricing is high and should be reduced."
"If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great."
"My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform."
"The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly."
"In terms of improvement, I would say the navigation on the user experience could be improved because there is so much within the platform that I know we do not fully use, and part of that might be that it is a little bit tricky to find."
"Some of the bigger improvements I could see would be in the setup of users and how long it takes."
"The improvement I believe can be made to Files.com involves having the ability for group admin to have more user access and permission access to add users and delete users."
"One improvement I would suggest for Files.com is that the documentation for certain APIs is a little vague and unclear."
"One way Files.com can be improved is that logging is not intuitive and managing different levels of user permissions is currently not possible."
"Files.com can be improved in some features with zipping and unzipping, which I wish could be done in an automation."
 

Pricing and Cost Advice

"It was close to $10,000 to $20,000."
"Aspera Managed File Transfer is not an inexpensive solution. I am not aware of many competitors to determine how affordable the price is overall."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
13%
Healthcare Company
8%
Computer Software Company
7%
Computer Software Company
38%
Wholesaler/Distributor
12%
University
7%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What needs improvement with Aspera Managed File Transfer?
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in th...
What is your primary use case for Aspera Managed File Transfer?
We have an office in China, and we wanted to transfer data from China to the UK. We have an office in the UK as well.
What advice do you have for others considering Aspera Managed File Transfer?
For our requirements, IBM Aspera fit very well into the budget. It's subjective. I'd rate it nine out of ten. If you want to do a file transfer between two countries, and one is not China, then you...
What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing is that they are up to the mark, but we would be happy if they came down on what they are charging now. As a customer, we always expect a good ...
What needs improvement with Files.com?
There is nothing I wish Files.com did better at this time. There are no needed improvements, even small things or nice-to-have features that I can identify.
What is your primary use case for Files.com?
My main use case for Files.com is that we transfer files from our company to our external customers back and forth. This is our main use, but we also use it internally for transferring files as wel...
 

Overview

 

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle
Information Not Available
Find out what your peers are saying about Aspera Managed File Transfer vs. Files.com and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.