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Aspera Managed File Transfer vs Files.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspera Managed File Transfer
Ranking in Managed File Transfer (MFT)
11th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Files.com
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 3.0%, down from 3.1% compared to the previous year. The mindshare of Files.com is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.4%
Aspera Managed File Transfer3.0%
Other95.6%
Managed File Transfer (MFT)
 

Featured Reviews

BK
Deputy General Manager Information Technology at a tech services company with 1,001-5,000 employees
Data transfer improvements with an easy setup and responsive support
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in the basic edition, and that works for us. If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great.
Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites with lower bandwidth and in less time."
"We were able to effectively nullify the China firewall since the China firewall was disrupting our data transfer."
"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."
"I would say that the user interface was a good feature, and the ability to set up multiple file transfer jobs was also an asset."
"Files.com has impacted my organization positively by being very reliable and user-friendly, and I love how they deactivate users for you, so I don't have to go around chasing license seats and worrying about spending for seats that aren't actually being used."
"I think the quality of support from Files.com is amazing."
"This automation and ease of sharing definitely saves time with way less clicks, and minutes are saved every time a case is created, which makes production much smoother."
"Files.com has impacted my organization positively because, without them, we wouldn't be able to do many of the secure file transfers we need to do, especially as a financial institution."
"Files.com should be encouraged over competitors like ShareFile because of the support, ease of use, and the willingness to work directly with clients to get the job done every time."
"Files.com has positively impacted my organization as we currently host our own FTP and SFTP server, which has many issues, including maintenance and stability."
"Files.com is expected to have a meaningful positive impact on our organization in several key areas, including improved operational efficiency, strong compliance and risk management, enhanced client confidence and satisfaction, and stability for growth."
"Files.com is a great platform for file transfer, and I am really confident in the security measures Files.com currently has for enterprise data governance."
 

Cons

"Aspera Managed File Transfer is not an inexpensive solution."
"If you want to do a file transfer between two countries, and one is not China, then you have other more affordable options."
"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."
"If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great."
"The solution's pricing is high and should be reduced."
"Deployment of the product is somewhat complex and it was also difficult to get support, very difficult to get support."
"One way Files.com can be improved is that logging is not intuitive and managing different levels of user permissions is currently not possible."
"Files.com meets most of our needs, particularly around security and file management, but we see room for improvement with advanced search and filtering, enhanced reporting analysis, and work customization."
"One area where Files.com can be improved is that it has a very expensive cost model that does not have a lot of flexibility in it compared to other similar products."
"My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform."
"In terms of improvement, I would say the navigation on the user experience could be improved because there is so much within the platform that I know we do not fully use, and part of that might be that it is a little bit tricky to find."
"The inability to dynamically change the file structure without changing the items in the URLs has presented a problem."
"A return on investment has not been seen in terms of money or time saved or fewer employees needed."
"If Files.com could connect to S3 without needing a script to do that, it would be amazing."
 

Pricing and Cost Advice

"Aspera Managed File Transfer is not an inexpensive solution. I am not aware of many competitors to determine how affordable the price is overall."
"It was close to $10,000 to $20,000."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Insurance Company
7%
Computer Software Company
7%
Computer Software Company
38%
Wholesaler/Distributor
12%
University
7%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What needs improvement with Aspera Managed File Transfer?
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in th...
What is your primary use case for Aspera Managed File Transfer?
We have an office in China, and we wanted to transfer data from China to the UK. We have an office in the UK as well.
What advice do you have for others considering Aspera Managed File Transfer?
For our requirements, IBM Aspera fit very well into the budget. It's subjective. I'd rate it nine out of ten. If you want to do a file transfer between two countries, and one is not China, then you...
What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing is that they are up to the mark, but we would be happy if they came down on what they are charging now. As a customer, we always expect a good ...
What needs improvement with Files.com?
There is nothing I wish Files.com did better at this time. There are no needed improvements, even small things or nice-to-have features that I can identify.
What is your primary use case for Files.com?
My main use case for Files.com is that we transfer files from our company to our external customers back and forth. This is our main use, but we also use it internally for transferring files as wel...
 

Overview

 

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle
Information Not Available
Find out what your peers are saying about Aspera Managed File Transfer vs. Files.com and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.