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Aspera Managed File Transfer vs Files.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspera Managed File Transfer
Ranking in Managed File Transfer (MFT)
13th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Files.com
Ranking in Managed File Transfer (MFT)
8th
Average Rating
9.2
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 2.6%, down from 3.5% compared to the previous year. The mindshare of Files.com is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.7%
Aspera Managed File Transfer2.6%
Other96.7%
Managed File Transfer (MFT)
 

Featured Reviews

BK
Deputy General Manager Information Technology at a tech services company with 1,001-5,000 employees
Data transfer improvements with an easy setup and responsive support
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in the basic edition, and that works for us. If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great.
Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to effectively nullify the China firewall since the China firewall was disrupting our data transfer."
"Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites with lower bandwidth and in less time."
"We were able to effectively nullify the China firewall since the China firewall was disrupting our data transfer."
"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."
"Good user interface and ability to set up multiple file transfer jobs."
"Files.com has positively impacted our organization by streamlining a process that was really fractured before, allowing us to streamline our practice, and it's acceptable for our clients, vendors, and employees on how to move data around securely, safely, and quickly."
"Files.com should be encouraged over competitors like ShareFile because of the support, ease of use, and the willingness to work directly with clients to get the job done every time."
"Files.com has positively impacted my organization by improving the speed of access and the ease of being able to share the download links with suppliers; we've had no issues with suppliers not being able to access the content that's been uploaded to Files.com."
"Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers."
"Files.com does exactly what is needed—there is no fussing around, no fighting with the platform, it is just solid and stable and does exactly what is needed without any hassle."
"Files.com has made the process of receiving secure documents from customers much more streamlined."
"Files.com has positively impacted my organization by making it much easier to set up new clients than in the past when I used other transfer methods, providing great flexibility and efficiency for onboarding new customers."
"Files.com has positively impacted my organization by improving compliance and client satisfaction, as it allows us to very quickly add customers."
 

Cons

"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."
"If there is any failure in the data transfer and it can automatically detect and reinitiate it, that would be great."
"If you want to do a file transfer between two countries, and one is not China, then you have other more affordable options."
"The solution's pricing is high and should be reduced."
"Deployment is complex and it was difficult to get support."
"The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly."
"My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform."
"One area where Files.com can be improved is that it has a very expensive cost model that does not have a lot of flexibility in it compared to other similar products."
"A return on investment has not been seen in terms of money or time saved or fewer employees needed."
 

Pricing and Cost Advice

"Aspera Managed File Transfer is not an inexpensive solution. I am not aware of many competitors to determine how affordable the price is overall."
"It was close to $10,000 to $20,000."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Insurance Company
9%
Healthcare Company
8%
Computer Software Company
21%
Real Estate/Law Firm
18%
Wholesaler/Distributor
16%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What needs improvement with Aspera Managed File Transfer?
There are other products of Aspera which come as add-ons, however, we haven't purchased those, like report generation, since that was not our requirement. The features we needed were included in th...
What is your primary use case for Aspera Managed File Transfer?
We have an office in China, and we wanted to transfer data from China to the UK. We have an office in the UK as well.
What advice do you have for others considering Aspera Managed File Transfer?
For our requirements, IBM Aspera fit very well into the budget. It's subjective. I'd rate it nine out of ten. If you want to do a file transfer between two countries, and one is not China, then you...
What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing has been positive; I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user account...
What needs improvement with Files.com?
Most of the content is pretty well listed on their portal. The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly. For a small organization,...
What is your primary use case for Files.com?
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure...
 

Overview

 

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle
Information Not Available
Find out what your peers are saying about Aspera Managed File Transfer vs. Files.com and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.