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Aspect Unified IP vs Masergy Cloud Contact Center comparison

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Ranking
7th
Views
177
Comparisons
147
Reviews
0
Average Words per Review
0
Rating
N/A
14th
Views
83
Comparisons
52
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Unified IP
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Masergy Cloud Contact Center enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions with your customers. Route all customer interactions to one or more teams, sites, or outsource partners with a single, global queue in the cloud to maximize your customers’ satisfaction.

Offer
Learn more about Aspect Unified IP
Learn more about Masergy Cloud Contact Center
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Essen Health Care, Eurostar

Aspect Unified IP is ranked 7th in Contact Center Platforms while Masergy Cloud Contact Center is ranked 14th in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Masergy Cloud Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via and Nuance IVR, whereas Masergy Cloud Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.