Aspect Unified IP vs Masergy Cloud Contact Center comparison

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Ranking
14th
Views
40
Comparisons
36
Reviews
0
Average Words per Review
0
Rating
N/A
28th
Views
21
Comparisons
15
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Unified IP
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

Masergy Cloud Contact Center enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions with your customers. Route all customer interactions to one or more teams, sites, or outsource partners with a single, global queue in the cloud to maximize your customers’ satisfaction.

Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Essen Health Care, Eurostar

Aspect Unified IP is ranked 14th in Contact Center Platforms while Masergy Cloud Contact Center is ranked 28th in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Masergy Cloud Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Masergy Cloud Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

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