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Array AG Series vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Array AG Series
Ranking in Enterprise Infrastructure VPN
40th
Average Rating
0.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
SSL VPN (12th)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Infrastructure VPN category, the mindshare of Array AG Series is 0.9%, up from 0.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
Array AG Series0.9%
Other92.8%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Exceptionally stable, cost-effective, and offers a user-friendly interface
Deploying Array AG Series isn't exactly simple as it requires expertise in handling SaaS solutions and involves a thorough study of the customer's network and requirements. Skill set and support assistance are crucial during installation. For a single-box, basic configuration, you might pull it off in about five hours, a day at most. However, achieving stability takes longer, as VPN products need time to settle in an organization. Depending on user complaints and day-to-day issues, it could take a while to get everything running smoothly. In our deployment experience with Array AG Series, five engineers, including myself, were involved in executing over twenty VPN projects across India in the last four to five years. These were substantial projects, taking about a week to stabilize the solution. As for maintenance, it is neither simple nor overly complicated. It requires careful attention because any issues can have a global impact on users over the internet. Maintenance for a single site typically requires the attention of one or two individuals.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The setup is relatively straightforward."
"Since installing this solution we haven't had any penetration or malware, so it has definitely kept us protected."
"Prisma Access by Palo Alto Networks is a seamless solution."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
 

Cons

"The main area for improvement with Array AG Series is its support services."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"The Prisma Access could improve in terms of adding more machine learning and AI capabilities to automate tasks such as incident response."
"It is pretty expensive. We have to balance the cost of some features."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Better integration with the MDM solution would be useful."
 

Pricing and Cost Advice

Information not available
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The solution is expensive."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"Prisma Access is a little bit expensive."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

Array AccessDirect, AccessDirect, Array AG Series SSL VPNs
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Hitachi Federated Cloud, VM Racks, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Lilburn, Georgia
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about OpenVPN, Fortinet, Tailscale and others in Enterprise Infrastructure VPN. Updated: June 2026.
899,645 professionals have used our research since 2012.